Ketel Thorstenson, LLP, is a full-service accounting firm rich in history, serving clients since 1936. Ketel Thorstenson has 25 partners and over 50 CPAs, with offices in Rapid City and Spearfish, SD, and Gillette and Casper, WY. The firm offers a variety of accounting and advisory services, specializing in construction, hospitality, agriculture, estate planning, government, and nonprofit industries.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.