Business Details
About
Credit UnionCar Finance and Loan CompanyEquity LoansCredit CardsATM
Carolina Trust Federal Credit Union began in 1958. Carolina Trust membership is open to individuals who live, work, worship, volunteer, or attend school in Horry, Georgetown, Marion, Williamsburg or southern Florence County (south of Lynches River), SC or Brunswick County, NC.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Carolina Trust Federal Credit Union
1010 21st Avenue North, Myrtle Beach, SC
29577, United States
Hours
Reviews
4.3
237 reviews
5 stars
187
4 stars
6
3 stars2
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Mixed Experiences
While some reviews praised the service, others reported issues with rude staff and long wait times, indicating inconsistency in customer experiences.
Fraud Issues
Several customers expressed dissatisfaction regarding handling of fraud cases and account issues, leading to frustration.
Community Engagement
Customers appreciated the bank's involvement in the community and the personalized service they received.
- LBLisa Bryant1 day ago5.0I am writing this review because my husband and I strongly feel that the service we have received from Jawan Mack has been outstanding! We find Jawan to be not only extremely knowledgeable but also kind, courteous, and friendly. For our banking service - we call and request Jawan to to work specifically with him. We have been working with him for years and look forward to continue!
- SRshay reedOct 20, 20251.0I wouldn’t recommend. Fraud happened to my account they closed my account and gave me a check them nor anyone else could cash due. The inconvenience is crazy! They had me running around the whole day smh. Never again!
- BTBeach TimeOct 8, 20255.0Very helpful for all my banking needs. I call ahead for appointments and needed information. Starts with my DC native at Front Desk. Miss Rachel and Coleen helped me today. Thanks to All The Employees at my Favorite Location.
- LMLeslie McLaughlinOct 4, 20255.0I was having difficulty linking my bank with Carolina Trust so I could make my car payments. The first branch was closer to my home, but I didn’t get my problem resolved and found the employee to be rude. I decided to go to another location and was very pleased with the service and level of professionalism I received from Tammy! I wanted to set it up for auto pay and she took care of that too. Thank you Tammy!
- DQDel QuaneSep 3, 20252.0I love this bank, but Tammy was not friendly at all. Her tone and demeanor comes off very discriminative
Frequently Asked Questions About Carolina Trust Federal Credit Union
What are the regular business hours of Carolina Trust Federal Credit Union?
The credit union is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Can I use the drive-thru service at Carolina Trust Federal Credit Union?
Yes, the drive-thru is available Monday to Thursday from 8:00 AM to 5:00 PM and on Friday until 6:00 PM.
Is Carolina Trust Federal Credit Union accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance and parking lot.
Who is eligible for membership at Carolina Trust Federal Credit Union?
Membership is open to individuals who live, work, worship, volunteer, or attend school in certain counties in South Carolina and Brunswick County, North Carolina.
What types of financial products does Carolina Trust Federal Credit Union offer?
They offer personal and business checking and savings accounts, loans, credit cards, investments, insurance, and more.
Does Carolina Trust Federal Credit Union offer mobile banking apps?
Yes, they provide both Android and iOS mobile apps for convenient banking.
Where is Carolina Trust Federal Credit Union located?
It is located at 1010 21st Avenue North, Myrtle Beach, SC 29577.
What nearby childcare centers are close to Carolina Trust Federal Credit Union?
Nearby childcare options include Kiddie Junction, Imagination Station CDC, and Toys Academy, which can be convenient for parents visiting the credit union.
Are there wellness or spa services near Carolina Trust Federal Credit Union?
Yes, nearby wellness options include The Salt Escape, Soul and Body Massage, Siren Beauty Bar, and Myrtle Beach Massage and Wellness for relaxation after banking visits.
Where can customers handle vehicle-related government services near Carolina Trust Federal Credit Union?
The South Carolina Department of Motor Vehicles (DMV Office 1 and SCDMV) are nearby, helping customers conveniently manage vehicle registrations or licenses.