Impossible to see a bank manager without scheduling an appointment days in advance, lots of staff frolicking around. Location needs more bank managers and less frolickers who are creative in their ways in how they can’t help including telling me to use their mobile app. Never banking in the York branch again. Went to Dillsburg branch, completely different experience. I received help right away. Staff was knowledgeable and focused. Don’t let the York branch sour the PNC brand there are other branches that do it right.
JI
janette Irizarry
Nov 3, 2025
1.0
Facility was packed and they had a teller at the door greeting customers,??! Not necessary when the line gets up to yhe door! A great manager should have him helping the tellers and not greeting people at the door!
CI
Craig Ilgenfritz
Oct 28, 2025
1.0
West York is the worst branch the employees are ignorant and to have me call 3 times and be on here for a half hr.then the rude mgr don't explains and hangs up...this is not were I want my money at...They are so rude and ignore you....Mgr completely rude no customer service at this branch will be leaving work to close my account and go with a better bank...nothing gets done about it with all these bad reviews
AM
Angela Maness
Oct 10, 2025
1.0
Terrible service rude manager
PK
Paije Koller
May 30, 2025
1.0
Completely freaking clueless woman wasted 15 minutes only to over charge me for a check and then say it was my fault. Unbelievable.
What are the regular business hours for PNC Bank at 1511 Kenneth Rd, York?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank at this location offer drive-through services?
Yes, PNC Bank offers drive-through services with the same hours as the lobby: Monday to Friday 9:00 AM to 6:00 PM and Saturday 9:00 AM to 1:00 PM.
What types of banking services and products are available at PNC Bank in York?
The bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does the PNC Bank branch have facilities for customers with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking, as well as handicapped access inside.
Are appointments required to visit the PNC Bank branch?
No, appointments are not required, but you can schedule one if you prefer.
What special offers does PNC Bank currently have for new customers?
PNC Bank has a new customer offer where you can earn up to $400. More details are available on their website.
Which nearby banks or ATMs can I find around PNC Bank at 1511 Kenneth Rd?
Nearby financial institutions include Fulton Bank, M&T Bank and its ATM, First Capital Federal Credit Union, and additional PNC ATMs.
Are there any nearby dining options close to PNC Bank in York?
Yes, you can find Jumbo Chinese Restaurant, Westgate Restaurant and Lounge, Masa Japanese Restaurant, and Rutter's convenience store with dining options nearby.
What health and medical facilities are near the PNC Bank branch?
Nearby medical facilities include Westgate Annex, Wellspan Lab, WellSpan Lab Services - Westgate Plaza, and the Chiropractic Athletic Center.
Where can I find personal care and wellness services close to PNC Bank?
You can visit Brandon Corbitt Hair salon, Viva Nail Salon, and Sports and Therapeutic Massage Center near the bank for beauty and wellness needs.