PNC Bank

3.3
43 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
960 Schechter Dr, Wilkes Barre, PA
18702, United States

Hours

Reviews

3.3
43 reviews
5 stars
23
4 stars
1
3 stars
1
2 stars
1
1 star
17
  • DW
    Draco Wrld
    2 days ago
    1.0
    They are horrible I went in yesterday afternoon to open a savings account and one of the ladies ask for my forms of id I gave her my driver’s license, social security card, and birth certificate the lady went to scan my ids after she does she comes back with only my social security card and birth certificate and no license I asked where my drivers license is they said it was fake I said how is it fake I went on PENNDOT to get a duplicate and I have the emailed receipts from PENNDOT she than says we scanned it and when we did it was fake so I left. The next morning I called to speak with a supervisor and was told there was not one available I explained to him everything that happened and I told him if I don’t get my drivers license I’m gonna report it stolen after that he hung up not even 1 minute after hanging up I get a call from the manager at PNC stating I can come for my drivers license it’s not fake. Whatever you do don’t go to PNC bank they are frauds.
  • MM
    Matthew
    Oct 25, 2025
    5.0
    I'm rating this 5 stars because the employees were kind enough to give us lollipops (I'm not joking)
  • CD
    Charlie Darrien
    Oct 23, 2025
    1.0
    My employee came in to cash a check that he was given by a random act of kindness from a handicapped man that he helped. He called me very excited to cash his $1000 check at the bank 2 miles away from his hotel at the bank the check was drawn on which was PNC bank. He walked in, the lady said she had to verify the check. She could have simply called the man to verify as his number was on the check, but instead she turned him away and refused to cash the check. They both had endorsed the back of the check, she refused it because she said he signed it also and he would have to write a new check. Now I bank with my businesses at 3 different banks, none are PNC, and anytime a check is in question, they call me. She could have called him. But she refused to help him and turned him away. I don’t think it had anything to do with the check having an issue. My employee who is one hell of an employee and a stand up guy is picture below and I don’t think he deserved to be treated that way. He did a mobile deposit with his check online.
  • BL
    Bill L
    Jun 27, 2025
    2.0
    I have had a business account with this bank for more than 20 years and they have done a good job for me (4-5 stars). However, I went in today to redeem savings bonds I bought from them, I believe when they were in the Wyoming Valley Mall back in the 1990s, and they refused to do so because I do not have a personal account with them.
  • KM
    Karen Munoz
    Apr 26, 2019
    1.0
    Management needs to step in quickly and help this PNC . It’s horrible undermanned. Wait time is 45 min minimum to cash or deposit. Horrible waste. I am looking for another bank if they don’t shape up This is a horribly understaffed unit.You need a good 45 minutes to complete any task. Extremely disappointed

Frequently Asked Questions About PNC Bank

What are the regular operating hours of PNC Bank in Wilkes Barre Township?

PNC Bank in Wilkes Barre Township is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer drive-through banking services and what are its hours?

Yes, PNC Bank offers drive-through services from 9:00 AM to 6:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays. It is closed on Sundays.