It's a pretty good bank sometimes a line but nothing they can control
R7
Rebel 711
Jun 6, 2025
4.0
Although I’ve had issues here sometimes , it’s way better branch then by target. I’ve actually never had a bad experience truly here until today. I went to Depsoit money into the atm down by the parking lot (not attached to the building). I was very frustrated that the ATM took my money , I went into the bank , granted yes my attitude could have been better but I had just deposited money for my internet bill and lunch , I was not about to wait 5-7 days to for my bank to return my money. Teller told me to wait for a banker , it was unfortunate it was a new banker , also somehow trainer another new banker. I’ve been coming to this location for years. Anywho. whenever I sat down she told me I shouldn’t use the ATMs that aren’t attached to the building , okay weird I’ve used them 100+ times , she’s new , I get it whatever. Well then she’s like did you Depsoit the cash ? No lady I telepathally put the money in the machine. Just stupid questions , I told her that too , she said I won’t process this transaction if you’re going to be like this. Wow !!! A threat to not preform her job because she incapable of holding a conversation? She should understand some people may not have a lot of funds in this economy and her asking very obviously idiotic questions was going to get an idiotic answer. I cannot fathom threatening to not prefer on my job , because someone is rightfully angry about losing their money.
Bank managers should tell these new employees how to care for customers and that they cannot choice who they work with , they work for the general public, she shouldn’t tell customers that those ATMs are unreliable, and if you aren’t happy with it taking your money , she won’t fix the problem for you. This is not how PNC usually runs , Joyce , Max , Megan , or any of the other old bank tellers would have never treated me with such disrespect!! I’m very disappointed in this new teller!!!
JH
Joe Harr
May 30, 2025
2.0
3 different access points. Make sure you pick the right one or you are stuck. They are not marked very well. If you turn into the front entrance on Jefferson, you are forced to go through the drive through, or back up to get back out on the road. Then, there is an entrance for the parking lot behind the bank. But if you want to go through the drive through, you have to go further down the side street. The parking lot is difficult to turn around in and leave. Especially with a larger vehicle, like a pickup truck. I will not be going back to this branch again.
RA
Randall Adams
Mar 4, 2020
3.0
This bank and it's tellers try to tell you what to do.. instead of listening to what you want them to do..
What are the regular operating hours for PNC Bank at 201 Jefferson Ave?
PNC Bank is open Monday through Friday, from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does the PNC Bank branch at Washington West have a drive-through service?
Yes, this PNC Bank location offers drive-through banking services during regular business hours, 9:00 AM to 5:00 PM on weekdays.
Can I schedule a banking appointment online with PNC Bank Washington West?
Yes, you can schedule an appointment online via the PNC appointment setting page linked on their website and mobile app.
What banking products and services does PNC Bank at 201 Jefferson Ave offer?
This branch offers various products including Checking, Savings, Credit Cards, Auto Loans, Home Equity, Mortgage, Investments, and services like ATM access, cashiers checks, wire transfers, and safe deposit boxes.
Is PNC Bank at this location wheelchair accessible?
Yes, the PNC Bank branch has wheelchair accessible entrance and parking to accommodate customers with disabilities.
Are there any nearby dining options close to PNC Bank on Jefferson Ave?
Yes, several dining options are nearby including Subway (sandwich shop), Solomon's Seafood (seafood restaurant), Little Caesars Pizza, Domino's Pizza, and Olive Oil's Pizzeria and More, providing a variety of fast food and restaurant choices.
What nearby transportation landmarks can help me find the PNC Bank branch?
The Pennsylvania Railroad Freight Station, a landmark and train station near the bank, can help you orient yourself when visiting the PNC branch on Jefferson Avenue.
Are there any nearby educational institutions near PNC Bank in Washington, PA?
Yes, nearby schools include Washington Senior High School, Washington Junior High School, and the Washington School District offices, convenient for students or staff needing banking services.
Does PNC Bank support mobile banking apps?
Yes, PNC Bank supports mobile banking through their apps available on iOS via the Apple App Store and on Android via the Google Play Store.
What should I know about holiday closures at PNC Bank Washington West?
This branch is closed on major holidays including November 11, November 27, and December 25 as per the 2025 holiday schedule.