Since 1938, Penn East FCU has been safeguarding assets for families in Northeastern Pennsylvania. Today, we are one of the largest credit unions in the Scranton/Wilkes-Barre area, serving over 22,000 members. We now have five locations offering accounts and services to anyone who lives or works in Lackawanna, Luzerne or Wyoming County.
As a local credit union, we return our profits to you through lower rates, lower fees and superior service. We offer stellar rates on many different types of loans, including auto loans, home loans and credit cards. Whether you’re a busy professional, retiree or student, we have checking, savings, and investment accounts specifically tailored for you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.