I had an extremely frustrating experience with PNC Financial Services trying to open a business account. I spent two separate days going into the branch. The first visit, I was told I needed additional paperwork, which I understood and returned the very next day prepared with what was requested. On the second visit, instead of helping me complete the process, I was told they still couldn’t assist me and that I would need to come back a third time essentially at their convenience, not mine.
For anyone running a small business, this kind of inefficiency is incredibly frustrating. Small business owners do not have unlimited time to sit in a bank branch over multiple days just to accomplish something that should be straightforward. The process felt disorganized, inconsistent, and dismissive of my time.
If you value customer service, clear communication, and respect for people with busy schedules, this was not a positive experience. For reference I drove down the street to another bank and was promptly helped in less than 10 minutes.
AW
Andy Wolff
Feb 12, 2026
1.0
LIkely the next bank charged w. predatory practices. Investment side charges as much as Private Equity for their computer model to suggest index funds. My 'Premium' account paid nearly zero interest, charged my mothers Estate Account $25 monthly despite having large balances consistently, and tried to sell her estate a credit card.
KA
Ken Azzarello
Dec 20, 2025
5.0
Great service
TT
Thea
Oct 20, 2025
5.0
I always have a pleasant experience going here and the customer service is excellent! The employees are very helpful and very nice to talk to.
What are the operating hours of PNC Bank at 118 Green Valley Rd, Pittsburgh?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does this PNC Bank location offer drive-through banking?
Yes, the PNC Bank branch at 118 Green Valley Rd has drive-through service available during its regular operating hours.
How can I schedule an appointment with PNC Bank at this location?
You can schedule an appointment online via the PNC Bank scheduling page or through the PNC Mobile Banking app available for iOS and Android.
What banking products and services are offered at this PNC Bank branch?
This branch offers products including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments. Services include instant debit card availability, change orders, ATM access, cashier's checks, wire transfers, and loans specialist support.
Is this PNC Bank location accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Does PNC Bank at this location require appointments for services?
No, appointments are not required, but customers can schedule them if preferred.
Are there any nearby dining options after visiting PNC Bank?
Yes, you can visit Coughlin's Law Kitchen and Brew Pub at Nebo Pointe, an American restaurant and bar close to the bank for a meal or drink.
Where can I find nearby ATMs other than PNC Bank at this location?
Nearby ATMs include PNC ATM, Bitcoin Depot | BDCheckout, and LibertyX Bitcoin ATM, providing convenient access for cash withdrawals and deposits.
What other retail or shopping options are near PNC Bank at 118 Green Valley Rd?
Nearby retail stores include Target Store Mount-Nebo, Sam's Club, RadioShack, Dollar Tree, Famous Footwear, and Sherwin-Williams Paint Store, providing ample shopping opportunities.
Can I combine a visit to PNC Bank with other local services in the area?
Yes, you can conveniently visit nearby services such as Verizon Wireless and T-Mobile mobile phone stores, UPMC Diabetes & Endocrine Center for medical care, and Clean Express Auto Wash for vehicle cleaning.
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