Edit to the owner. I am not on Facebook or Twitter. Try showing this review to fancy suit who was working the lobby as a greeter on Saturday November 8th at your Walnut street location in Shadyside.
My partner is a member of PNC. We went in around 11 on a Saturday to deposit some coins into his bank account. There was a fancy suit wandering around greeting people, (not sure what his job is) and he gave him some paper to roll his own coins? Why doesn’t the bank have this ability? It’s legal tender. So we roll up the coins as best we can, not filling up two or three entirely. He goes to the teller and he was very kind and was going to help him (my partner) out and deposit the coins. Then over comes fancy suit needing to feel important and denies my partners transaction. The teller was visibly shaking after guy comes over. Again, my partner is a member of this bank and was made to feel like his money wasn’t good enough. We felt bad for the tellers as it seems like fancy suit is a bully. Thinking of taking our money elsewhere, but also thinking PNC only cares about a certain class of person, so perhaps we’ll be doing them a favor.
MF
Maimouna Fall
Nov 5, 2025
5.0
Excellent customer service! John was the best.
AD
Asan Dzhumabekov
Oct 16, 2025
1.0
They are very unhappy and rude, I don't advise
KR
Kyle Mark Ryan
Feb 19, 2022
5.0
William Luger is the best! love this branch!
GK
Greg Kochanski
Nov 10, 2014
3.0
They haven't lost my money and the website works; that's good. On the negative side, I did get dinged by a rather excessive overdraft charge once.
What are the operating hours of PNC Bank at 5601 Walnut St, Pittsburgh?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Is the PNC Bank branch at 5601 Walnut St wheelchair accessible?
Yes, this PNC Bank branch has wheelchair accessible entrances and parking.
What banking services can I access at the PNC Bank Shadyside branch?
You can access services such as checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgage lending, and investments.
Does PNC Bank offer instant debit card availability at this location?
Yes, instant debit card availability is one of the services offered at this branch.
How can I schedule an appointment at PNC Bank Shadyside?
You can schedule an appointment online via PNC's appointment scheduling website or through their mobile apps available on iOS and Android.
What holidays is PNC Bank Shadyside closed?
The branch is closed on November 11, November 27, and December 25 in 2025.
Which nearby coffee shops can I visit before or after banking at PNC?
Jitters and Starbucks are nearby coffee shops where you can enjoy coffee or snacks before or after your visit to PNC Bank.
Are there any fitness centers close to PNC Bank in Shadyside?
Yes, SXP Training and X Shadyside gyms are nearby, providing options for fitness and sports activities near the bank.
Can I find other financial services near PNC Bank on Walnut Street?
Yes, nearby financial service providers include UBS Financial Services Inc., MB Financial Bank Mortgage Home Loan Center, UBS Group, and Fifth Third Bank.
What products and brands does PNC Bank offer to manage personal finances?
PNC Bank offers products like Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, and services including loans and Zelle.
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