Unprofessional.. disorganized
With a customer service that rates among the worst I’ve ever had to deal with…. And this is concerning your money….I intend to cancel every account I have with PNC
It’s just one issue after another…
And the issues are not on my end..
BG
Brandon Gordon
Oct 24, 2025
5.0
For about a year and a half now, I’ve been going to this PNC Bank branch. It’s a close branch for me to go to because it’s close to my home. While, sometimes the lines can be long The tellers that greet me and assist me while I do my transactions are all awesome.
I appreciate their service, And thank them for their kindness, friendliness, and professionalism.
AR
Anier Rojas
Aug 8, 2025
5.0
Brody and Irene did a wonderful job. Both were very nice and kind. Brody helped me with a problem that I had, and gave me a wonderful service. I am happy with my experience.
NG
Nick Granger
Jan 11, 2021
1.0
Absolutely the worst bank and customer service that I’ve ever had to deal with it. I run a small business and have used this bank for over 4 years and use there merchant services and which they have collected ALOT of money over the years from me from there bs fees. I have had so many issues over the years but have always dealt with it for the convenience, there merchant services is an absolute rip off and if you google it there is an ongoing lawsuit against pnc merchant services for fraud and charging unexpected fees. Regardless of there merchant services, anytime I have an issue I am put through the ringer and never get anywhere with there people, very lazy and do not care to help you out. For example I literally called 5 times today being Jan.11, 2021 to set up an appointment, waited over 30 minutes every time... someone eventually answered and I quote” I can not stand this and hung up the phone” after waiting 30 minutes for someone to answer and in the end never got a hold of anyone I don’t think they realized I heard them but truthfully they wouldn’t care anyways. I’m not someone to go out of my way for to leave a review for a bad experience but this bank specifically is the absolute worst and you should take your business somewhere else.
MI
Michael Isaak
Mar 30, 2019
1.0
This PNC is ALWAYS out of larger denomination bills ($50, $100) nearly EVERY time I visit this location. EXTREMELY frustrating!!! No reason for this to be the case except for poor management. No other location I visit has this problem.
PNC Bank is located at 206 Rodi Rd, Allegheny, Pittsburgh, PA 15235, USA.
What are the regular business hours of PNC Bank?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank have drive-through service?
Yes, PNC Bank offers drive-through banking services Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.
What types of banking products does PNC Bank offer?
PNC Bank offers products such as Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank provide services for customers requiring accessibility accommodations?
Yes, PNC Bank has wheelchair accessible entrance and parking, offers handicapped access, and has onsite services to accommodate all customers.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment through their online scheduling system available on their website or via the Apple Schedule app link.
What nearby locations can I visit when I'm at PNC Bank?
Nearby places include Wendy's and KFC for quick meals, Steel Goat Marketplace for gifts and home goods, and Aqua Wellness for health foods and specialty groceries.
Are there other banking options near PNC Bank in Pittsburgh?
Yes, Dollar Bank and another PNC ATM are located nearby, offering additional banking and financial services.
Where can I find postal services near PNC Bank?
Both the US Post Office and United States Postal Service locations are nearby for postal and mailing needs.
What dining options are available close to PNC Bank?
Close dining options include Wendy's for burgers, KFC for chicken, and Taco Bell for Mexican fast food.