Business Details
About
BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Details
- Requires appointmentNot available
- Drive-throughNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
11 reviews
5 stars
6
4 stars
1
3 stars0
2 stars
1
1 star
3
- DSDrew StevensAug 18, 20231.0STAY AWAY!! Ever since I started banking at PNC it has been nothing but problems, and I have found out that it is specific to THIS BRANCH. For instance, I can't use my savings account for overdraft protection because "the accounts were set up incorrectly". When I mentioned this (and other issues) to the branch manager at the 1600 Market location, she sighed and apologized, informing me that the 4th & Market branch is notorious for problems because it is used for training new employees. She told that I should just expect a subpar experience because of the branch at which I opened my account. After emailing the 4th & Market branch manager about going in today to close my PNC account, she assured me that it would not be a problem. Unfortunately, while seated with the customer service representative who was assisting me, I was told that I would have to return to the branch again TOMORROW to actually close my account, as it is apparently a two-step process: transfer all the money into one account (instead of the three accounts that PNC forces you to have if you want to use their website), and then WAIT FOR THAT TRANSFER to clear. Then, go back on ANOTHER DAY to actually close the account and get my money. Upon leaving the branch today, I called the customer service 1-800 number where a supervisor informed me that this was - in fact - NOT how it is supposed to be done. Apparently the person who I was working with didn't know what they were doing, and that is why this has to be a two-visit experience. Yet again I was a victim of this branch's incompetence!!!! I cannot reiterate this enough: STAY AWAY FROM THIS BRANCH OR YOU WILL HAVE THE WORST BANKING EXPERIENCE OF YOUR LIFE!
- GIGee IannoneNov 14, 20205.0Great bank, never crowded, you can go in (I believe they only allow five people in at a time, it is extremely clean they are always sanitizing when I'm in there and I'm in there every day of the week they have the plastic separators and sanitizers for customers. It's very safe.
- DKDon KnieriemMay 20, 20192.0Listed phone number is invalid
- AHA HJun 19, 20185.0Very friendly staff! My debit card was compromised and Paul (I believe his name was) was extremely efficient and helpful in getting me a new one immediately. He was quick and had me in and out in less than ten minutes.
- RRRayquan RuthMar 20, 20185.0Aaron Robinson is an inspirational banking god, to say the least. He took my situation very personally and seriously. I can't yet open a regular account but he's working with me to get there. I now have direct deposit from my job and am offered a personal account to help work out my personal debts I thank God for people like this.
Frequently Asked Questions About PNC Bank
What are the regular operating hours of PNC Bank at 400 Market St, Philadelphia?
PNC Bank at 400 Market St, Philadelphia is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does PNC Bank offer mobile banking apps for scheduling appointments?
Yes, PNC Bank provides mobile apps for scheduling appointments, available on both iOS and Android platforms via the App Store and Google Play.
What types of financial products does PNC Bank offer at this location?
This PNC Bank location offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
What services are available at the PNC Bank branch on Market St?
Services include ATM availability, notary services (by appointment), medallion services (by appointment), cashier’s checks, safe deposit boxes, wire transfers, cashing non-customer checks, and loan specialist assistance.
Is the PNC Bank branch at 400 Market St wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking, ensuring accessibility for persons with disabilities.
Does the PNC Bank branch require appointments for banking services?
No, appointments are not required to visit this PNC Bank branch, although some services like notary and medallion services require scheduling.
What are some nearby attractions I can visit before or after my visit to PNC Bank?
You can visit nearby attractions such as St Augustine Secret Garden, a botanical garden and park, or the Museum of Illusions, which offers an interactive art and science experience.
Are there convenient dining options near PNC Bank at 400 Market St?
Yes, nearby dining includes SUBWAY sandwich shops, including Subway 47473, and the Bourse Food Hall, which offers various fast food and restaurant options.
Which nearby services can support professional or legal needs in the area around PNC Bank?
Nearby professional services include Briggs Law Office for legal assistance, LifeStance Health for mental health counseling, and Entrepreneur Works for community and social services.
How can nearby transit and location landmarks help me find the PNC Bank at 400 Market St?
The PNC Bank is located centrally in Philadelphia near landmarks such as 4th and Market convenience store and the Philadelphia Business Journal corporate office, which can help orient you as you approach the branch.