The individual bank tellers are fine. The branch manager that was working on the particular day was beyond unprofessional and invasive. Reading out load multiple individual’s personal financial information; even going as far as to note out in the open, which I personally witnessed, people’s balances making the tellers standing beside her clearly uncomfortable in addition to other near by customers. Typical power trip-however still something beyond unethical and clearly something she felt ridiculously entitled to do because her name tag simply read “manager”. We have worked with PNC for years upon years; PNC has a great reputation, and rightfully so-however the branch manager at this particular branch location is detrimental to PNC’s good reputation within the financial community.
KG
Kalyani Ghuge
Dec 18, 2025
5.0
The girls there are so nice and their help is always spot on. Never walked out of there disappointed!
TV
Tiffanie Veltri
Oct 7, 2025
5.0
I had the pleasure of working with Audrey. I called ahead of time to make an appointment to speak with a banker and she was able to fit me in a quick timeframe. She was so kind, patient and informative! I was interested in a personal loan and she step by step walked me through and calculated with me to find our best approach prior to submitting the application. I know that sounds standard, but I never felt pushed, rushed or misinformed during the process, everything was clear and simple. I really appreciate her and the team during my experience. Thank you so much again Audrey!
JW
jameelah wallace
Aug 9, 2024
1.0
I came in needing assistance with a check, and the manager got disrespectful and snobbish because of a simple question. Not helpful whatsoever, a Ricky dink check cashing place had better service than this bank !
VR
Vincent Ramos
Dec 11, 2023
3.0
Had to do financial business concerning an account. Seldom use this branch. But it can use improvements with customer service. Employees are a bit slow! Can't acknowledge the reason why.
What are the regular operating hours for PNC Bank at 2001 Hamilton St, Philadelphia?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays and certain holidays.
Is the PNC Bank branch at 2001 Hamilton St wheelchair accessible?
Yes, this PNC Bank location has a wheelchair accessible entrance and parking available for customers with disabilities.
What types of banking products does PNC Bank offer at this location?
PNC Bank offers a variety of products including checking and savings accounts, credit cards, auto loans, mortgages, home equity loans, investments, and online banking.
Can I schedule an appointment at PNC Bank's City View branch?
Yes, appointments can be scheduled through PNC's online reservation system available on their website or via the mobile app.
What special services are available at this PNC Bank branch?
Special services include Saturday hours, ATM access, notary services by appointment, cashier's checks, wire transfers, medallion services by appointment, and loans specialist support.
Does PNC Bank offer mobile banking apps and where can I download them?
PNC Bank provides mobile banking apps available for download on the Apple App Store and Google Play Store.
Are there ATMs nearby the PNC Bank branch at 2001 Hamilton St?
Yes, there are multiple ATMs nearby including another PNC ATM, which can be convenient for quick cash withdrawals when visiting the area.
What nearby services could I use before or after visiting PNC Bank?
Near PNC Bank, you can visit Rite Aid pharmacy for health needs, The Condo Shop for real estate services, or the Self Service Storage of Philadelphia for storage solutions.
Are there any healthcare facilities close to PNC Bank's location?
Yes, nearby healthcare options include RediClinic Hamilton Street for urgent care, Rittenhouse Eye Associates for eye care, and Philadelphia Pediatric Dentistry for dental needs.
What is a notable nearby landmark that customers might want to visit around PNC Bank at City View?
CityView Condominiums is a nearby landmark and accommodation, making it a notable location for customers visiting PNC Bank in the area.
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