PNC Bank

Reviews

• MP

  Mila P

  Sep 15, 2021
  5.0
  Thank you Aja! You were truly amazing. I had to come in multiple times to get my business account open and you were so helpful and patient every time. The best banking experience I’ve ever had. And on top of that we laughed and you made so personable. Keep up the great work Aja! Btw, you were dressed so nicely every time! Lol Thank you again!!!
• BC

  Bethaney Carter

  Jan 16, 2021
  2.0
  A’Shia was very rude, and not helpful. She doesn’t represent this company well and needs to pick another profession where she can thrive! Customer Service is always a priority and with the attitude she displayed I will never go to this location again! when asking for her and her supervisors name she got angry saying I was being hostile which wasn’t true, I calmly waited while she tried to pled her case and bring me out of character which didn’t happen of course! I will also be writing a letter to the corporate office in regards to this employee and her behavior! I truly hope she will display better customer service in the future!
• TV

  Tean Vonn

  Jul 13, 2017
  1.0
  I made a withdraw on 7/10/17 from teller Robert Carter who was responsiable for giving me a counterfit $100 bill. I went to pay my bills and found out there was a counterfit and notified back the branch and spoke with teller lead Stacy Ann Lyle the same day who said she would look into resolving the matter. She told me to come in the next day with the bill which i did and i asked her for a claim number which i didnt recieve and that she will let me know in two days. I then filed my own claim, two days later i came to the branch and she was not available so i spoke with branch manager Aja Newman who informed me that there was nothing they can do. I guess its my loss and a $100 lesson to check my bills from now on before i leave the bank i feel as if i just got robbed by the bank but i feel as if i should let other customers know to always check your bills because if you leave and come back they will make it seem as of its your fault and give you the run around so please be aware of this branch when making withdrawals. First and last time this branch has my business, i will continue to use my local branch where i get better service. Teller needs to be retrained and customer service needs to improve. No bank should be recirculating counterfits and making the customer take the fall for their mistakes...

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