PNC Bank

2.3
3 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

PNC Bank
5726 Baltimore Ave, Philadelphia, PA
19143, United States

Hours

Reviews

2.3
3 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • DS
    Dianna Sanchez
    Oct 23, 2025
    1.0
    Horrible FIRST experience. I go to change two checks I’ve been saving for my daughter’s 15th bday to give her as a gift. I go in to ask if I can speak to a teller at first I was looked at confused like as if I was speaking another language. The teller is on a monitor out in the front entrance area which the SECURITY GUARD was nice enough to show and help me. He is very sweet as well as the teller I spoke too. She was so very kind and informative of all the programs they have etc. security guard also very polite and friendly. But the actual other workers walk around like you’re invisible or something. My issue was two workers were there yesterday morning, female and male. Both assisting customers. Female gets done w hers so she ask me what I need help with, tells me give me a minute, goes to ask the male if he can help me when he’s done bcuz she goes to break I believe, he tells her YES! Mind you so I’m waiting for nearly a HALF HOUR when he FINALLY gets done he’s about ready to take me then tells me to hold on to check the time and tells me he has to leave at 12 IT WAS 12 WHEN HE GOT DONE! Smh then proceeds to tell me to COME AFTER 1pm when I was made to wait for NO REASON. Already a bad start to my day and daughter’s birthday! I found that to be very INCONSIDERATE & UNPROFESSIONAL! Should be more on top of things rather then wasting customers times. I said u had me wait a half hour for no reason, his response was “ Well I can’t rush the process” meaning the other customer. Which of course not but you should have been more aware of the time rather then telling the lady you were able to take me to then have me waste my time and told me to go DO IT ONLINE! So NO after waiting I WAS NOT ABLE TO BE SEEN & I needed to open an account with them in order for my checks to be changed! Sad because I was excited for this branch to open since it’s so close to home but NEVER WILL BE GOING BACK! And a BIG SHOUT OUT TO FIRST TRUST BANK! Helped me out very quickly and made the process very SIMPLE for me! Will definitely open a bank account with them instead! I would give the teller I first spoke to a 5 star she was so professional and very sweet as well as security. So Thank you to you both. 🩶🩶
  • YM
    Yaseen Muwwakkil
    Sep 25, 2025
    5.0
    Wow , they are really there. Expect quick service, not super fast but extremely efficient and surprisingly very safe. Outside makes me nervous but Ndeiiva Zorokong the banker has been a very pleasant experience. Business as usual but the thing that made him special is you feel like everything is done correct. When I left I felt great. I accomplished what I needed. I hope he is there when I need housing advice.
  • TW
    Tempest West
    Aug 27, 2025
    1.0
    Since they opened its just been terrible. Day 1 super small branch, "managers" standing around talking while there is some teller who is clearly new and has to call for constant help and assistance. Came today security guard (male) and what appears to be the manager (male) standing outside talking, I walk inside and there is no teller, had togo back outside to ask them to get someone. She finally comes out and manager is telling her to watch the camera (assuming for when people come in) ummm just be at the desk. Won't be returning this location is closer to work but I'll drive the extra 10 min to the other branch over coming here.

Frequently Asked Questions About PNC Bank

What are the operating hours of PNC Bank in Philadelphia at 5726 Baltimore Ave?

PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as November 11, November 27, and December 25, 2025.

What services does this PNC Bank branch offer?

Services include instant debit card availability, WiFi, change orders, night deposits, loan specialists, cash non-customer checks, prepaid cash advances, video banking machine, ATM, cashier's checks, notary and medallion services by appointment, safe deposit boxes, wire transfers, and handicapped access.