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Citizens Savings Bank

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Business Details

1421 Pocono Blvd, Mt Pocono, PA
18344, United States
(570) 839-8891
https://www.citizens-savings.com/connect/location-details.html?id=11605&location-information=mount-pocono-branch-1421-pocono-boulevard--mt.-pocono-pa-18344&utm_source=google&utm_medium=organic&utm_campaign=gmb
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About

BankATMMortgage Lender
Citizens Savings Bank is a locally managed and operated bank that has been serving Northeastern Pennsylvania for over 120 years. We have branches in Clarks Summit, Taylor, Honesdale, Mt. Pocono and Scranton. We’re dedicated to building long-term customer relationships through outstanding service. Even our CEO, Raymond Hebden, has noticed just how many Citizens Saving Bank customers and staff are on a first name basis. And when the CEO knows, you know you’re doing something right. Citizens Savings Bank enjoys a 5-Star Superior Rating — the highest rating possible from BauerFinancial, the independent financial rating bureau trusted by consumers, investors, and journalists.

Location

Citizens Savings Bank
1421 Pocono Blvd, Mt Pocono, PA
18344, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.