I’ve been patient with this location for over a year but today did it for me. I go this morning thru the drive thru. 5 minutes I sit there and I decide to push the call button. I’m then greeted by the teller telling me to give her 1 second because she’s the only one there and she’s helping other customers inside. 10 minutes later, she comes back. I send her cash to get larger bills back and a bank with drawl slip to with draw money. She comes back and tells me that the cash I gave her is not the right amount that I stated. I get the cash back and it’s exactly what I gave her from the start. She apologises and states that their machine must of counted wrong. Now the manager comes on and asks me what’s the issue. At this point, I have kids in the car and I’m ready to go. I give her a brief run down of the issue. They made it seem like my issue was the first time they were aware of it. Always count your money before giving it to the teller or the atm. This hasn’t been the first time I’ve been short changed. I’m always going there and ATM’s are down, 1 person running the desk and the drive thru. Never again!
KT
kirk tilton
Dec 11, 2025
5.0
Chrissy Palmatier one of the managers made thing,s right! she went above and beyond! when others failed! gained my trust! Thank you! Sincerely Kirk
JK
jish kelly
Dec 3, 2025
1.0
After waiting for 20 minutes one lady is now going on break despite 5 people in front of me
NC
Nate Carpenter
Dec 1, 2025
2.0
Made an appointment for 3 to see someone about setting up an estate account. I waited over 45min before being sat. I would not recommend coming here for any new accounts
DZ
David Alfonso Zambrano
Nov 25, 2025
2.0
If you saw that I am giving you a deposit ticket with my account number on it, why will you ask me if I have an account? Make no sense.
What are the regular business hours of PNC Bank in Mount Pocono?
PNC Bank in Mount Pocono is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, the Mount Pocono branch offers drive-through banking services from 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 1:00 PM on Saturdays.
What types of financial products does PNC Bank provide at this location?
At this location, PNC Bank offers Checking, Savings, Credit Cards, Auto Loans, Home Equity Loans, Mortgages, and Investments.
Is PNC Bank accessible for customers with disabilities?
Yes, PNC Bank's Mount Pocono branch has wheelchair-accessible entrances and parking, and provides handicapped access to its facilities.
What payment options are accepted at PNC Bank in Mount Pocono?
PNC Bank accepts payment via cash, check, financing, Visa, and Zelle.
Does PNC Bank require appointments for in-branch services?
No, appointments are not required to visit the Mount Pocono branch, although appointment scheduling is available for convenience.
What are some nearby banks to PNC Bank in Mount Pocono?
Nearby banks include Peoples Security Bank & Trust, NBT Bank, and additional PNC Bank ATM locations in the vicinity.
Are there any child care or educational facilities near PNC Bank?
Yes, Kids' Day Out Preschool is located nearby, providing convenient childcare and early education options for customers.
What local dining options are near the PNC Bank branch in Mount Pocono?
Burger King is a fast-food restaurant close to PNC Bank, offering a convenient spot for a quick meal before or after your visit.
What other services nearby might complement a visit to PNC Bank?
Nearby you will find money transfer services such as Western Union, hardware stores like Ace Hardware and Pocono Ace Hardware, and automotive services including NAPA Auto Parts and U-Haul Neighborhood Dealer.
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