First National Bank

Reviews

• ST

  Samantha Tatham

  Aug 12, 2025
  1.0
  I've been banking at this branch for about 7 years since I moved to Lock Haven. And I will agree with all the other comments about poor customer service. I stopped in yesterday to cash a check, the bank teller wasn't very friendly. She never asked if there was anything else she could help me with she just looked annoyed I was there. Unfortunately for her I needed to get out cash and needed to order checks. I felt rushed and unappreciated as a customer. I'll tell you when I was growing up and went to the bank with my parents the tellers knew them by first name. Now I feel like changing banks just because I was treated so poorly.
• DD

  Daphnide DRS

  Feb 22, 2023
  1.0
  Customer service is absolutely horrible. There seems to be no privacy in this bank. I walked in asking to speak to someone in a private office regarding a financial matter. An much older lady had to elevate her voice across the entire bank asking " for what". In all my years if I ask to speak to an agent I don't recall me having to update the desk clerk on exactly what. After waiting for sometime another younger lady let us know whose voice was also at a 10 asked us the same question again! After giving her and the entire bank a brief description, we were told they would not have time today due to short staff which I totally get. I was in around 2:45pm the bank closes at 4pm.... With that being said we will be looking at other banks for our Home Loan.
• MC

  Michelle Clark

  Aug 10, 2022
  4.0
  I just don't appreciate the surcharge fee whenever I write a check from my account to someone.
• KO

  kenneth oliver

  Dec 6, 2019
  5.0
  Great service everytime. Very friendly and everyone knows my name. Extremely helpful with setting up a business acvount