Terrible service.
4 visits to this branch trying to open an account and every time me and my husband were there they had a different excuse and told us to go a different bank. I guess they don't get commission or they do not care about acquiring new accounts. I’ve been a PNC bank customer for more than 10 yrs and never had any issues at any other branch.
On our last trip 8/26 and they told us they could not help us bc my husband was not a US citizen, I did know you had to be a citizen to open a bank account. The manager was present and agreed for us to go try at different bank.
Went to Chase bank, they were not able to help the same day but made an appointment for the following day for us. We came in the following day and everything went smoothly with great costumer service.
WW
Wilson Wickiser
Jan 19, 2022
1.0
Trying to get help with an estate issue. The PNC employee at this branch (Carey Ave) who answered the phone told me everyone was busy and to call back. I asked for a call back but was told, no, I had to call them. She was unprofessional and unhelpful. That's pretty poor customer service for a PNC account holder. I hate to post a poor review, but it's factual. I hope PNC reads reviews and makes adjustments to their customer service.
What are the regular business hours of PNC Bank in Hanover Township?
PNC Bank in Hanover Township is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does PNC Bank offer drive-through services at this location?
Yes, the drive-through at PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What banking products and services are available at this PNC Bank branch?
This PNC Bank location offers products including Checking, Savings, Credit Cards, Auto Loans, Home Equity Loans, Mortgage, and Investments. Services include Change Orders, ATM availability, Cashier's Checks, Safe Deposit Boxes, Wire Transfers, and Loan Specialists.
Does this PNC Bank branch have accessibility features?
Yes, this branch has wheelchair accessible entrances and parking, and provides onsite services with handicapped access.
How can I schedule an appointment at PNC Bank Hanover Township?
You can schedule an appointment through PNC's 'Schedule' app available on the Apple App Store or Google Play, or online at the PNC appointment scheduling webpage.
What payment options does PNC Bank offer at this location?
PNC Bank accepts payment options such as Cash, Check, Financing, Visa, and Zelle.
Are there any nearby ATMs for convenience around the PNC Bank Hanover Township branch?
Yes, nearby ATMs include PNC ATMs, The Exchange Network ATM, LibertyX Bitcoin ATM, and nearby financial services like M&T Bank which also provides ATM services.
What food and dining options are available near PNC Bank in Hanover Township?
Nearby dining options include Cactus Restaurant (Tex-Mex), KFC (fast food chicken), Taco Bell (Mexican fast food), Burger King, and Shelley's Pizza.
Are there any local health and wellness facilities close to PNC Bank Hanover Township?
Yes, nearby you can find the Grifols Interstate Blood & Plasma Donation Center, which is a health and medical facility, and Phoenix Physical Therapy offering physical, occupational, and speech therapy.
What is the address and contact number for PNC Bank in Hanover Township?
The address is 675 Carey Ave, Luzerne, Hanover Township, PA 18706, USA. The main phone number is +1 570-826-4924.