Poor customer service. This is the slowest bank in Erie. Under staffed with people sitting around doing nothing as customers wait. The manger should step up and get behind a counter and do some work! Look at thier star rating. For a bank this is pathetic!
LW
lisa weisenbach
Aug 13, 2025
1.0
Sent my son in to open an account at this branch TWICE. TWICE they tuned him away because they didn’t have time. Closed my 35 year accounts at PNC. So many bad experiences at this branch.
UPDATE: Finally left PNC.
DM
Don mattingly
Jun 18, 2025
1.0
Completely awful service. No choice but to move my money to another bank.
WF
William Freda
Aug 2, 2019
1.0
Gave this branch one star a year ago and today give it zero stars!!!!! So sick and tired of being told to get my change from the ATM.. Theres no deposit or withdrawal slips available at the customer counter, one teller is always snotty with my Mom and today I was told I wasn't allowed to sit in the branch and wait for my ride.. I had to wait outside in the cold with a bad back.. I had my mask on and wasn't around anyone either!!! Horrible customer service at this branch on the corner of Peach and West Gore!
What are the regular operating hours of PNC Bank at 5001 Peach St, Erie?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank offers drive-through services Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment using PNC’s online scheduling system available at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc01000109&lnksrc=branch-listing-appointment.
What banking products does PNC Bank offer at this location?
PNC Bank offers checking accounts, savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage services, and investment options.
What services are available at the PNC Bank branch on Peach Street?
Services include instant debit card availability, change orders, ATM access, cashier’s checks, safe deposit boxes, wire transfers, handicapped access, handling cash for non-customer checks, and loan specialists on site.
Where is PNC Bank located?
PNC Bank is located at 5001 Peach St, Erie, PA 16509, USA.
Is the PNC Bank branch on Peach Street accessible for individuals with disabilities?
Yes, the branch has wheelchair-accessible entrances, parking, and offers drive-through services to accommodate all customers.
What nearby places can I visit before or after my banking appointment at PNC?
Nearby places include 99 Relax Spa for massages, Total E-Clips beauty and hair salon, and Rita's Italian Ice & Frozen Custard for desserts and frozen treats.
Are there medical and rehabilitation centers near PNC Bank?
Yes, UPMC Centers for Rehab Services: Peach Street and Hamot Medical Center are close by, which can be convenient if you need medical or rehabilitation services along with your banking needs.
What retail and service businesses are located near PNC Bank that might interest me?
Nearby businesses include Verizon and Wireless Zone for mobile devices, Shell and Citgo gas stations, career staffing services, and financial advisors like Edward Jones - Financial Advisor Dillon L Loomis.