Was busy on a Saturday morning but the tellers were efficient and very friendly. The line moved quickly.
CA
Cave Arnold
Sep 6, 2023
5.0
Opened an account here to get access to Cashier cheques. Stacie Coronado was helpful and took the time to explain the different accounts. Trisha opened the account using an initial check deposit from my online bank. This is very close to home and so easy to get to when banking services are needed.
MH
Michelle Hoppes
Jul 13, 2017
4.0
*EDIT OF INITIAL REVIEW*
I want to edit my initial review. After the incident described below, I filed an escalated complaint with PNC's customer service department, (by calling their 800#). With in a day I was contacted by a manager who was able to satisfactorally resolve my complaints. I understand, we are all human, and mistakes can be made. The level of contact and availibilty that the complaint department showed, and the suggested action to resolve this issue went above and beyond my expectations.
Went into this branch to make my "initial" deposit to my account I had recently opened online. I had tried, online, to transfer funds from my existing (not PNC) account to my new PNC account, but it wasn't working. So I went into the branch. The teller helped me make the deposit and then, since I had just opened my account, she wrote down my account and routing number for me so I would have it. A week or so later I used the account and routing number, she had given me, to make online payments for my car payment, a loan, and several credit cards. The payments were all returned about a week later and late fees were then added to my accounts. After calling the 800# for assistance, I discovered the teller had given me the wrong routing number. She had given me the routing number associated with accounts opened locally, in branch, vs. online accounts. I had specifically told the teller, the account was opened online and that I was having issues making that initial deposit and this is why I came into the branch, to make the deposit. This inaccurate information is what caused my payments to be reversed. I trusted the information given to me by the teller is correct. I mean... I'm trusting you to properly handle my money and you can't even get my account numbers correct? Giving me inaccurate account information does not give me much confidence. That, to me, is vital information to get correct. Having just opened my account...this left a VERY bad taste in my mouth. We will see how things go from here.
PG
Patrick Guadagnino
Aug 24, 2013
5.0
The friendliest staff! The girls are always very pleasant, patient, professional and helpful. Highly recommend.
Is the PNC Bank location at Southmont Way wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking available.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment online via their scheduling page at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc03000122&lnksrc=branch-listing-appointment or use the PNC mobile app.
What nearby restaurants can I visit before or after my visit to PNC Bank?
Nearby dining options include Panera Bread for coffee and bakery items, TGI Fridays for American cuisine, Duck Donuts for donuts and coffee, Wayback Burgers for burgers, Texas Roadhouse steakhouse, Frank's Pizza, CJT Asian Cuisine, and Kung Fu II, a Chinese restaurant.
Are there any nearby stores where I can shop after banking at PNC?
Yes, nearby stores include Dollar Tree for convenience and discounts, Pier 1 Imports for furniture, Mattress Firm for mattresses, Michaels for arts and crafts, and Ross Dress for Less department store.
Where can I find nearby pet services around PNC Bank in Easton?
Nearby pet-related services include Pet Supplies Plus, VIP Petcare Vaccination Clinic, and VIP Petcare Wellness Center for grooming, supplies, and veterinary care.
Does PNC Bank offer any special promotions for new customers?
Yes, there is a new customer offer where you can earn up to $400. Details are available at https://www.pnc.com/en/personal-banking/banking/checking/campaigns/checking-vw-tiered-offer.html?lnksrc=branch-featured-message.