PNC Bank

Reviews

• AA

  angela alvarez

  Aug 8, 2025
  1.0
  Been a customer of this branch for 20 yrs for convenience, No more this bank service is garbage. Used the atm machine to make a deposit and chewed my card. Called in right away to report. I was informed to go in the next day to get it back they be informing them via email if damaged they would get me a new one same number. When I went in gave my ID to the nasty man at reception he wanted proof of us residency or citizenship. I went ballistic, I'm a US citizen you disrespecting me cause my last name is Hispanic via my husband. He walked away in a huff someone else can take your issue. I was called over to a teller, who I have hundreds of time dealt with.She Then informed everything I was instructed by the 1800PNCBANK was incorrect and why they told you that, we don't know. Insinuating I was lying. I am definitelycuttingties with this bank. They are not the only bank we have accounts with, only a local convenience.
• AM

  Aksana Modylevsky

  Jul 22, 2025
  1.0
  Horrible. I waited for couple months too have call back from manager I try open busses account, no respond at all I keep call she always busy no call back. Horrible Horrible. Not recommend this branch
• MM

  Mary Mosbach

  Apr 9, 2022
  1.0
  Do not bank here. My debit card was hacked and I called PNC who told me just go to the bench and they will issue you a new card . When I arrived I was told I needed an appointment and would have to wait maybe up until 2 hours. When the very nasty man took me into his little cubic and I gave him my licence to get a new card I was told I would have to listen to his speech about online banking . When I said I don't have time he well you have too. So I took my license left and called the 888 number for PNC I spoke to a very nice woman who told me she never heard of making an appointment for a card replacement . Very very nasty man . Horrible customer service

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