PNC Bank

Reviews

• JM

  Josie Malloy

  Dec 18, 2025
  5.0
  Allison is so easy to work with
• AA

  Amya

  Oct 29, 2025
  2.0
  Love PNC itself. But please fix the ATMs. They were changed and could accept up to 100 bills, then they get changed back and forth. My biggest issue though, as little as it may sound, is that the buttons are obnoxiously loud. It's incredibly, excruciatingly annoying. Also, tried making a couple appointments. One was forgotten about. And after numerous appointments, I was never met with the person I was told would be helping me in a specific area. So instead, I got not the best advice from someone who wasn't knowledgeable about why I was there, and I got nowhere.
• KB

  Kelly Bieber

  Jul 16, 2025
  1.0
  I had an auto loan through PNC. I refinanced at a different financial institution. I stopped at PNC to ask why my payment was taken out when the loan check was sent 13 days prior. PNC claimed no check was ever deposited. I went to the other financial institution that printed the proof of deposited check. PNC deposited the refinance check then still withdrew another payment the next day. When I drove back to PNC with proof of "dropping the ball", I was refused to be allowed to leave the information and request a call when it's fixed. The excuse was that "They couldn't keep my information" yet, my information is obviously in your system. I work in banking myself, that was just terrible customer service not procedure. I should not have been made to sit and watch a teller fix a mistake that shouldn't have happened.
• BB

  Bryan Bell

  Apr 21, 2022
  1.0
  This bank and all butler locations are horrible for banking. I gave my mother a Check for 1900 dollars that was not handwritten but made out to me. I signed it over to her. She wanted to deposit it. NOT CASH but deposit and wait as long as needed for it to clear ahe also had more than 1900 in her account and also her savings.they then stamped the check for deposit only and told her they cant deposit unless im there . So I return to a bank with a deposit slip from her account and the check for 1900 dollars. Now they say I have to open an account and deposit myself. I reply that's fine its probably cheaper than pay pal I'm currently using. They than look at each other and say I don't know if anyone can assist you with that and tell its not likely I will use thr account and I will have fees added to the account. I don't understand why they are not allowing me to so what they said was needing done. Now I have a useless piece of paper that says 1900 dollars. And no other banks will cash it because they stamped it.
• RT

  Ryan Taylor

  Feb 29, 2020
  5.0
  Always a pleasant experience at this branch! The tellers are great and get me in and out quickly! GREAT SERVICE !!!

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