PNC Bank

Reviews

• AL

  Ash Lynn

  Aug 12, 2025
  1.0
  If I could give zero stars, I would. Two months ago, I went in to change my address—yet they failed to update it everywhere it was needed, causing my debit card to be sent to my old address. Today, I simply asked for a small increase to my external transfer limit. They refused, but somehow had the nerve to push me to open another account with them. Absolutely ridiculous. I closed every single account I had here on the spot. Chase handled my request without issue in minutes. This place is incompetent, unhelpful, and clearly doesn’t value customers.
• LC

  Liz Choi

  Jul 25, 2023
  4.0
  My husband and I needed to have an insurance check authorized. After a mess of incorrect information from another branch and the PNC customer service line, we ended up making an appointment at this branch. Oznur Silverstein was very kind and helpful to finally get this done correctly. I would give them higher stars but while we were in the office with her another young man banker opened the door, while she was on the phone, and asked her if she was busy with anything important. He could certainly learn a little professionalism.
• DB

  Debra Brewer

  Jun 1, 2023
  3.0
  slowwwwww service
• RM

  Rachel Martin

  Nov 24, 2021
  4.0
  Regardless of what the Google listing says, THERE'S NO DRIVE-THRU! Just wanted to note that, so no one else sits in the Starbucks line like a dork, like me. 😬😄
• SS

  Sandra Stiver

  Jul 26, 2021
  2.0
  The teller service was great. The location was horrible. Why would you ever put a bank branch in the same plaza as a Starbucks! Between their line and trying to park it was a nightmare. Not to mention there isn't any drive thru. This was a bad idea all around

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