Hi. We're OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and Washington.
That means, as a member, you are OCCU too.
And together, we're a force for good.
We follow the credit union philosophy of people helping people. Unlike a traditional bank, we're not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve.
That results in:
• Fewer and reduced fees.
• Increased savings rates.
• Lower loan rates.
• Exceptional member service.
• Earmarked community funds.
• Charitable giving.
Your individual financial successes play a role in all this too. Our goal is to help people thrive — both our members and everyone in the communities we serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.