Since 1955, Focus Federal Credit Union has continued to deliver innovative products and services to our membership about all things financial by anticipating needs and delivering exceptional member service. Focus personally invites anyone who lives, works, worships, or attends school in Oklahoma, Cleveland, Canadian, Lincoln, Logan, McClain, and Grady Counties to become a member and experience superior service firsthand. We are still a local financial institution and are proud to be made in Oklahoma. We will still greet you with a smile. We will still shake your hand and look you in the eyes when we quote you a loan rate because we have your best interests at heart. We look forward to having the opportunity to serve you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.