They never answer the phone at any branch. They closed a bunch of locations that have inconvenienced thousands of customers and they always have like two people working when there’s about 100 people in line. Absurd.
MC
Ms Costa
Sep 1, 2022
1.0
Terrible. I was trying to open a bank account and the lady manager was not friendly. She treated me like nothing it is not the first time. Than you lose one customer because of her I open a bank account in the citzen bank they are more friendly and care about people. Please this manager needs to change her behavior the way how she look at me was terrible I feel she did not want to talk to me I feel terrible.
MO
Mia Omiah
Apr 27, 2022
5.0
Kathleen was incredible! She helped me with theft of my bank card and fraudulent charges after visiting two other branches and no real results. She deserves a raise!! Thank you a million times Kathleen!! God bless you!