I have been with PNC for several decades and had been Very happy with the hem until recently. They have lied to me regarding them misspelling my son’s name on a legal document and told me it didn’t matter cause he had a profile with them!! This was even after I had verbally spelled it to her! (If you can see his profile then you should see the proper way of spelling his name!! Secondly, when talking to me he very rude and unprofessional manager who tries to talk over you as you are saying ‘Excuse me’ several times, her claiming they did what I wanted. If she would have shut her mouth and listened with a right attitude things could have gone better!! Spoke with Sarah in Michigan via customer service line and can’t praise her enough!!! So professional and explained things to me!! However hired Sarah did a great job! Sarah was very knowledgeable and answered all my questions and concerns!!! Thank you Sarah!! Sarah saved PNC from losing several accts!!! As far as my opinion… Manager should be fired at Austintown!!!
MG
Mom GoS
Sep 19, 2025
1.0
Worstbank ever
BG
Baby Girl
Sep 10, 2025
1.0
This is the first bank I've ever had and used in my life and I finally got fed up of all the bad experiences and the bad attitudes so I went and opened an account at Chase. Let me tell you, Chase is so much better, they are helpful and respectful. This is your sign to try Chase.
EE
Enrique21
Aug 20, 2025
5.0
Erika was the best she helped me open my account she's very professional and friendly thanks for her service!
VW
V W
Oct 29, 2024
1.0
Terrible experiences at this location. Endless lines, understaffed, employees are rude. We went in to make a withdrawal to pay for some home repairs and they had the audacity to question the reason why we were withdrawing money from our own flipping account! After a thorough inquisition from them regarding the intended use of our funds they said they had to get approval and the manager wasn't available. Who do these people think they are? Thank goodness the other PNC locations are wonderful. Don't put yourself through the hassle, just go to a different branch.
What are the regular branch hours for PNC Bank at 4949 Mahoning Ave, Youngstown?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does PNC Bank offer drive-through services and what are the drive-through hours?
Yes, PNC Bank offers drive-through services Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I schedule an appointment with PNC Bank at this location?
You can schedule an appointment online via PNC's appointment setting link or through their mobile app for both iOS and Android devices.
What banking products does PNC Bank offer at this branch?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
What special banking brands or services does PNC Bank provide?
PNC Bank provides brands and services including Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, S is for Savings, Grow up Great, Low Cash Mode, and Zelle.
Does the PNC Bank branch have accessibility features?
Yes, this PNC Bank branch has wheelchair accessible entrance and parking, as well as drive-through services for your convenience.
What nearby financial and insurance services are located close to PNC Bank?
Nearby financial and insurance services include Hannon and Associates Financial, Kubik Joan & Associates, Hearthstone Insurance Group LLC, Jen Davidson Insurance Agency, and several Edward Jones financial advisors.
Are there dining options near PNC Bank for a meal before or after your visit?
Yes, nearby dining options include Denny's for breakfast and diner-style meals, Abigail's Bakery Creations for baked goods, and Fatso's BBQ for barbecue cuisine.
What nearby health and medical facilities are available around PNC Bank?
Close to PNC Bank are Mahoning County Public Health, QUICKMed Urgent Care, Novak Glenn J Dr Inc, and Accessible Home Services for various health and medical needs.
How can a customer take advantage of PNC Bank's new customer offer?
New customers can earn up to $400 by visiting the PNC Bank website's campaign page dedicated to checking account offers.