Yikes, stay away. They made it abundantly clear they do not care if they make mistakes on their end and those mistakes negatively impact their account holder’s life in a big way. The Wilmington location should really focus on fixing their inability to take accountability or try to make things right with their customers after wronging them. 0/10. Run!
LC
Lyndie Cook
Sep 12, 2025
1.0
Absolutely horrible customer service. You always "need an appointment" for everything! Needed a new debit card and was told the "person" who does that was busy and would be busy the rest of the day.
BS
Brittany Skidmore
Aug 15, 2025
5.0
I absolutely love this branch. I have been banking with PNC for almost 2 decades and I am extremely with the service I receive. Your tellers are amazing wonderful women who genuinely care about their customers. They are kind, efficient (without making you feel rushed) and make this branch an inviting place to be. I left my old bank because of customer service and I am so grateful that I have PNC to meet my needs. They are taking care of one of the most important aspects of my life (my finances) and I feel cared for as both a customer and a person.
CK
christi kirker
May 23, 2022
1.0
The people in wilmington ohio have absolutely no idea what they are doing. They are rude and disrespectful.
TF
Tara Fonner
Jun 12, 2017
4.0
Tellers are nice. I've never had to wait in line long.
What are the standard operating hours for PNC Bank in Wilmington, OH?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank in Wilmington offer drive-through banking services?
Yes, the Wilmington PNC Bank branch offers drive-through banking from 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 1:00 PM on Saturdays.
Can I schedule an appointment for banking services at the Wilmington PNC Bank?
Yes, you can schedule an appointment online through PNC's appointment setting page or use their scheduling app available on iOS and Android.
What banking products does PNC Bank Wilmington offer?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services at the Wilmington branch.
Are there any special services like notary or safe deposit boxes available at PNC Bank Wilmington?
Yes, PNC Bank Wilmington provides notary services by appointment, safe deposit boxes, wire transfers, cashier’s checks, instant debit card availability, and other services.
Is the Wilmington PNC Bank branch accessible for individuals with disabilities?
Yes, the branch has wheelchair-accessible entrances and parking, and it provides handicapped access inside the facility.
What is the contact phone number for PNC Bank in Wilmington?
You can reach PNC Bank Wilmington at +1 937-382-2511 or their toll-free number +1 888-762-2265.
What nearby dining options are available near PNC Bank Wilmington?
Nearby dining options include Frisch's Big Boy for breakfast and burgers, El Dorado Mexican Restaurant for Latin cuisine, Gold Star Chili for fast food, and Yamato Steak House for sushi and Japanese food.
If I need automotive services near PNC Bank Wilmington, where can I go?
Nearby automotive services include Valvoline Express Care for oil changes, West End Auto Sales and Service, Rombach Car Wash, Wilmington Car Wash, and AutoZone for parts and repairs.
Are there other banking options near PNC Bank Wilmington?
Yes, other nearby banks include Peoples Bank, LCNB National Bank, Fifth Third - Rombach, and additional PNC Bank ATMs and branches for your convenience.