Terrible restraints on overdrafts. Only been here around a month and will be moving my accounts to a modern bank that actually allows you to overdraw $5.00. Unbelievable and regretting even opening any accounts.
AD
A D
Oct 20, 2025
2.0
So unserious! The teller didn't even tell me when my transaction was done and they didn't need anything else from me. The employees were all just talking with each other. I think about six different people were standing around the teller who was doing my transaction. I'm just not comfortable with that in banking.
Not to mention I needed help with the door, I hurt myself on the door getting in. And then when an employee helped me letting me out - I still had to ask them to open the second door. Also seemed like there was an attitude of not believing me about being disabled, which can happen when you have an invisible disability. Overall, very bad show! Lack of customer care, lack of discretion, lack of professionalism.
I just need one PNC location to be accessible to me as a disabled person, which means having the door clicker to automatically open the door. The explanation that I can call and ask employees to open the door is not sufficient because then I have to deal with the potential bad attitudes or judgments that I am "faking it", and it's also not equal access according to the ADA law
MQ
Melissa Quinlan
Aug 14, 2025
5.0
Sharon was extremely helpful! I was locked out of my online banking. 3 phone calls to customer service were unsuccessful. Within 10 minutes, Sharon had fixed the problem. Much appreciated!
LW
Leah Ware
Jul 10, 2025
1.0
they put in new ATMs and they still can't dispense money...wastes your time.
What are the regular business hours for PNC Bank at 35091 Euclid Ave, Willoughby?
PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does this PNC Bank location offer drive-through services?
No, this PNC Bank location does not have drive-through services available.
What banking products does PNC Bank provide at this location?
This PNC Bank offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Can I schedule an appointment at the Willoughby PNC Bank branch online?
Yes, you can schedule an appointment online via PNC's appointment setting page.
What special services are available at this PNC Bank branch?
Services include WiFi availability, ATM, Change Orders, Medallion and Notary Services by appointment, Cashier’s Check, Safe Deposit Box, Wire Transfers, Handicapped Access, Loan Specialists, and Cash Non-Customer Checks.
Is the PNC Bank branch at 35091 Euclid Ave wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking for customers.
What are some nearby places I can visit after banking at PNC Bank?
Nearby you can visit pizza and fast food restaurants like Pizza Hut, Taco Bell, and Five Guys, or enjoy wellness centers such as Pinnacle Life Practice yoga studio and Green Lotus Wellness Center.
Are there nearby insurance agencies close to PNC Bank for additional financial services?
Yes, nearby insurance agencies include The Bitzer Agency, Goosehead Insurance - Rob Whitehouse, Farmers Insurance - Christopher Bitzer, and Kevin Lardie - Farmers Insurance.
Is there public transportation or other transit options near PNC Bank to help customers reach the branch?
While no specific transit stations are listed, nearby businesses such as WS Transport Solutions LLC. provide transportation services that may assist customers in reaching the branch.
Where can I find ATMs near the PNC Bank branch in Willoughby?
Apart from this PNC Bank, there are ATM services also available at the PNC locations nearby and other financial institutions like KeyBank close to the branch.