PNC Bank

2.5
39 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
35091 Euclid Ave, Willoughby, OH
44094, United States

Hours

Reviews

2.5
39 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
1
1 star
23
  • AB
    Amber Barringer
    Oct 28, 2025
    1.0
    Terrible restraints on overdrafts. Only been here around a month and will be moving my accounts to a modern bank that actually allows you to overdraw $5.00. Unbelievable and regretting even opening any accounts.
  • AD
    A D
    Oct 20, 2025
    2.0
    So unserious! The teller didn't even tell me when my transaction was done and they didn't need anything else from me. The employees were all just talking with each other. I think about six different people were standing around the teller who was doing my transaction. I'm just not comfortable with that in banking. Not to mention I needed help with the door, I hurt myself on the door getting in. And then when an employee helped me letting me out - I still had to ask them to open the second door. Also seemed like there was an attitude of not believing me about being disabled, which can happen when you have an invisible disability. Overall, very bad show! Lack of customer care, lack of discretion, lack of professionalism. I just need one PNC location to be accessible to me as a disabled person, which means having the door clicker to automatically open the door. The explanation that I can call and ask employees to open the door is not sufficient because then I have to deal with the potential bad attitudes or judgments that I am "faking it", and it's also not equal access according to the ADA law
  • MQ
    Melissa Quinlan
    Aug 14, 2025
    5.0
    Sharon was extremely helpful! I was locked out of my online banking. 3 phone calls to customer service were unsuccessful. Within 10 minutes, Sharon had fixed the problem. Much appreciated!
  • LW
    Leah Ware
    Jul 10, 2025
    1.0
    they put in new ATMs and they still can't dispense money...wastes your time.
  • JL
    Jurnee Laffitte
    Dec 27, 2022
    5.0
    They are extremely friendly. I love coming here

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank at 35091 Euclid Ave, Willoughby?

PNC Bank is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does this PNC Bank location offer drive-through services?

No, this PNC Bank location does not have drive-through services available.