Took my daughter over 45 minutes to cash a PNC ISSUED CHECK!!! “We might not have the money” it’s only $6100.00!!! What kind of bank doesn’t have $6100 in their vault!!! Then they insisted on her opening an account and depositing $25 so they could cash one of their own checks and not charge her $128.00 if your bank issues a check, you should be able to cash it for people and not charge them fees. What an awful place and next time you wanna give somebody a hard time and be rude Sheila do it to somebody else!!!! This lead teller went so far as to call progressive and make sure the money was on the claim. What kind of policy is this if somebody brings in a PNC bank check cash your damn check and don’t charge people fees you jerks.
LM
Leslie Monhollen
Jun 20, 2025
5.0
I had a great time at this branch! The teller was very helpful and prompt. Zoe Mull helped us at the desk, and she was super friendly, answered all of our questions clearly, and helped set up an account. I personally have only had good experience with PNC!
CB
Caleb Brooks
May 23, 2025
1.0
Don't waste your time.
Awful customer service, demeaning tone, as well as 0 ability to handle a conversation.
I will be back with ID to shut my account down of 10+ years due to the orange shirt manager and his caricature companion.
Thank you PNC for having terrible locations all around, I prefer your service mostly at UDF. Outside of that 0 stars
I recommend switching to Chase or Huntington
OA
Omar Alhmoud
Aug 25, 2023
1.0
Terrible customer service. You wait there forever and everyone ignores that you are there!
BA
behzad aalipur
Jun 28, 2018
5.0
Kristie is awesome. She is the best banker you can meet in your life.
What are the regular branch hours for PNC Bank in West Chester, OH?
PNC Bank in West Chester is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does PNC Bank offer a drive-through service?
Yes, PNC Bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM.
What services are available at this PNC Bank location?
Services include WiFi, ATM, change orders, notary and medallion services by appointment, cashier’s checks, wire transfers, handicapped access, loan specialists, and cashing non-customer checks.
Which banking products does PNC Bank offer at this location?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment products.
Is this PNC Bank branch wheelchair accessible?
Yes, the PNC Bank branch has a wheelchair accessible entrance and parking.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online via PNC's scheduling link or through their mobile apps on iOS and Android.
What nearby dining options are available around PNC Bank in West Chester?
Nearby dining options include Wendy's, Dunkin', Arby's, Sonic Drive-In, Waffle House, Subway, Little Caesars Pizza, and Tikka Grill, providing a variety of fast food, coffee, and restaurant choices.
What other financial services are located near PNC Bank?
Nearby financial services include another PNC ATM, Bitcoin Depot ATM, LibertyX Bitcoin ATM, Western Union money transfer, and 1st National Bank.
Are there any automotive service businesses close to PNC Bank?
Yes, Mike's Carwash and AutoZone automotive repair and parts store are located nearby for your vehicle cleaning and maintenance needs.
How can nearby places like Walmart and Barnes & Noble complement a visit to PNC Bank?
After banking at PNC, you can shop for groceries or garden supplies at Walmart West Chester or browse books and media at Barnes & Noble nearby, combining errands efficiently.