LorMet Community Federal Credit Union is a community not-for-profit member-owned financial cooperative with over 21,000 members and over $275 million in assets. LorMet offers financial services to all of Lorain County, Bay Village, Rocky River, and Westlake, Ohio. We remain committed to our purpose of serving the financial needs of our membership, and since our beginnings in 1936, exemplify our commitment by making member service our first priority.
No Shared Branching
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.