VLFCU offers a full line of savings and loan products for both personal and business needs. Look to us for your lending needs: mortgages, home equity lines of credit, auto loans, personal loans, Visa credit card, recreational and motorcycle loans. We offer a variety of savings products including club accounts, IRA's and share certificates. Members can access their accounts online through It's Me 247 online banking, the VLFCU mobile app, CU*Talk phone teller, ATM's, and at five local branches in Sandusky, Huron, Norwalk, and Vermilion. Visit our website for details on all of our services and products. VLFCU is an Equal Housing Lender and is Federally Insured by NCUA.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.