Sell the building and close. You offer no services.
PW
Ping Wu
Apr 27, 2026
1.0
Terrible, bad experience.
SC
Suzanne Conway
Mar 20, 2026
1.0
What kind of a bank has no tellers on a Friday? None! Then asking if I’m familiar with online banking. Yes, I’m also familiar with the $75 I had to pay at 10am to not have to wait days to get my paycheck. Which you’re supposed to avoid WHEN YOU GO TO THE BANK AND DEPOSIT YOUR CHECK WITH A TELLER IN THE MORNING. You’re just stealing our money, at this point. What a joke of a branch.
AL
Anthony Laird
Mar 16, 2026
1.0
Reluctantly I stopped at this branch to make a wire transfer which one of the assistant managers inputted too many numbers on the account number and the transfer did not go through not only did it not go through, but they charged me $30 for them making an error when I asked for a refund as I was resending the second wire they said they can’t do that. The Branch Manager and gentleman assisting me said I acknowledged that everything was correct when I signed the paper whether it was right or wrong . They refused to refund the transaction which didn’t go through, which was their employee’s fault or rectify the issue by crediting the next wire transfer for the $30 fee. The 2.3 star rating that they have I see now as well deserved!
JD
Jason Davis
Dec 30, 2025
1.0
What a nightmare bank. Online banking is a joke. Account setup takes hours and requires and appointment. This branch doesn’t have a real teller and forces you to video chat with a machine- they only have one machine. Crazy high fees for everything. Literally every interaction has been an exercise in hoop jumping.
I don’t think this is a branch issue. The people there are as nice and helpful as they can be, but just don’t choose PNC as a bank. Yeesh.
What are the operating hours of the PNC Bank branch in University Heights?
The PNC Bank branch in University Heights is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
What services does PNC Bank offer at the University Heights location?
Services include WiFi access, video banking machines, ATM availability, cashier's checks, medallion services by appointment, safe deposit boxes, wire transfers, handicapped access, and loan specialists.
Which PNC Bank products can I access at this branch?
You can access products like checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investments at this location.
How can I schedule an appointment at this PNC Bank branch?
You can schedule an appointment online through PNC's appointment setting page or via the PNC Mobile Banking app available on iOS and Android.
Does the University Heights PNC Bank branch offer wheelchair accessible facilities?
Yes, this branch has a wheelchair accessible entrance and parking, as well as handicapped access inside the branch.
Is there a drive-through service available at this PNC Bank location?
Yes, the PNC Bank branch in University Heights offers drive-through services for customer convenience.
What nearby places can I visit after banking at PNC Bank on Warrensville Center Rd?
Nearby places include Timeless Fashions and Rozita's Fashion Boutique for women's clothing, Adam's Barber Shop for grooming, and The Art Box, an art gallery and home goods store.
Are there dining options close to the PNC Bank branch in University Heights?
Yes, dining options nearby include QDOBA Mexican Eats, Rascal House pizza and American restaurant, McDonald's, and Smoothie King for juices and smoothies.
Can I find other financial services close to the PNC Bank University Heights location?
Yes, other financial services nearby include another PNC ATM, Edward Jones financial advisor Jacob Freshour, Lee Bachman State Farm Insurance Agent, and Nationwide Mutual Insurance Company.
Does the PNC Bank branch support medallion services, and how do I access them?
Yes, medallion services are available but require scheduling an appointment by calling the branch directly.
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