PNC Bank

Reviews

• CM

  Cameron Marsh

  Oct 25, 2025
  5.0
  If I could give Ms April. 10 stars I would.. thank you Miss April..
• DO

  Demi Overley

  Sep 10, 2025
  1.0
  You can't get anything done at this branch. No debit cards, no cash from tellers, what's the point in having a branch if you aren't going to serve the needs of your customers? We should at least be able to tell online that we can't get certain services here before driving over.
• TP

  Terrisa Vibbert without prejudice

  Jul 23, 2025
  1.0
  It's absolutely impossible to deposit money. How are you supposed to pay for What you need to pay when your bank won't let you deposit money.This isn't one time or 2 times it's all the time. And then they don't even have tellers, either. So you need to rely on a machine that doesn't work..And I don't think they really care either... tried to deposit money 4 consecutive days in a row machine will not give receipts. when I came in 1 day. The lady was aggravated that she even had to deal with me. Because God forbid, they should have to speak to a customer and then it was a wasted trip because she didn't do her job as asked. So now I have to return during their special hours that human beings are around to get the problem. That I tried to get resolved the last time resolve this time..
• MS

  Ms. L. S.

  Sep 6, 2023
  5.0
  I want to thank Donna who assisted me yesterday with the new video banking system. I had a lot of checks to deposit, and she guided me through the entire process; my (video) teller, Keonte (in Alabama) was also very nice. I could tell customers were quite stressed about the changes, but Donna remained professional and friendly; great customer service.
• SM

  Sharon Miles

  Dec 29, 2019
  1.0
  Very inconsistent service. It can take from 5 to 30 minutes to make a deposit using drive thru. Why?? Not enough staff inside the bank. They seem to prioritize inside over outside. What a mess.

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