If I could give Ms April. 10 stars I would.. thank you Miss April..
DO
Demi Overley
Sep 10, 2025
1.0
You can't get anything done at this branch. No debit cards, no cash from tellers, what's the point in having a branch if you aren't going to serve the needs of your customers? We should at least be able to tell online that we can't get certain services here before driving over.
TP
Terrisa Vibbert without prejudice
Jul 23, 2025
1.0
It's absolutely impossible to deposit money. How are you supposed to pay for What you need to pay when your bank won't let you deposit money.This isn't one time or 2 times it's all the time. And then they don't even have tellers, either. So you need to rely on a machine that doesn't work..And I don't think they really care either... tried to deposit money 4 consecutive days in a row machine will not give receipts. when I came in 1 day. The lady was aggravated that she even had to deal with me. Because God forbid, they should have to speak to a customer and then it was a wasted trip because she didn't do her job as asked. So now I have to return during their special hours that human beings are around to get the problem. That I tried to get resolved the last time resolve this time..
MS
Ms. L. S.
Sep 6, 2023
5.0
I want to thank Donna who assisted me yesterday with the new video banking system. I had a lot of checks to deposit, and she guided me through the entire process; my (video) teller, Keonte (in Alabama) was also very nice. I could tell customers were quite stressed about the changes, but Donna remained professional and friendly; great customer service.
SM
Sharon Miles
Dec 29, 2019
1.0
Very inconsistent service. It can take from 5 to 30 minutes to make a deposit using drive thru. Why?? Not enough staff inside the bank. They seem to prioritize inside over outside. What a mess.
What are the operating hours of the PNC Bank branch in University Heights?
The PNC Bank branch in University Heights is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
What services does PNC Bank offer at the University Heights location?
Services include WiFi access, video banking machines, ATM availability, cashier's checks, medallion services by appointment, safe deposit boxes, wire transfers, handicapped access, and loan specialists.
Which PNC Bank products can I access at this branch?
You can access products like checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investments at this location.
How can I schedule an appointment at this PNC Bank branch?
You can schedule an appointment online through PNC's appointment setting page or via the PNC Mobile Banking app available on iOS and Android.
Does the University Heights PNC Bank branch offer wheelchair accessible facilities?
Yes, this branch has a wheelchair accessible entrance and parking, as well as handicapped access inside the branch.
Is there a drive-through service available at this PNC Bank location?
Yes, the PNC Bank branch in University Heights offers drive-through services for customer convenience.
What nearby places can I visit after banking at PNC Bank on Warrensville Center Rd?
Nearby places include Timeless Fashions and Rozita's Fashion Boutique for women's clothing, Adam's Barber Shop for grooming, and The Art Box, an art gallery and home goods store.
Are there dining options close to the PNC Bank branch in University Heights?
Yes, dining options nearby include QDOBA Mexican Eats, Rascal House pizza and American restaurant, McDonald's, and Smoothie King for juices and smoothies.
Can I find other financial services close to the PNC Bank University Heights location?
Yes, other financial services nearby include another PNC ATM, Edward Jones financial advisor Jacob Freshour, Lee Bachman State Farm Insurance Agent, and Nationwide Mutual Insurance Company.
Does the PNC Bank branch support medallion services, and how do I access them?
Yes, medallion services are available but require scheduling an appointment by calling the branch directly.