BE CAREFUL WITH THIS BANK!!! They talked my mother into taking out a $10,000 loan she would never possibly be able to pay back. When my mother was finally so over her head she embarrassingly told me she took out the loan. I have been trying to pay this loan back for my mother and PNC makes it next to impossible to pay them back. It’s almost like they intentionally want this senior citizen to go into default so they can make additional money off of her. How pathetic, appalling, and unethical. Her income is $30,000 a year. With the cost of living, how can a senior citizen pay back a $10,000 loan??? All so someone could receive a little commission?? How do you sleep at night? Now, i’m trying to pay the loan off for my Mother but I live in a different state and PNC will not let me pay the balance even though I have all of the information on the account including my mothers social security code. They have to text the verification code to my mothers cell phone to confirm it’s her. She can’t text me the code fast enough when I call the bank pretending to be my mother.
My mother has given PNC permission to send the security code to my phone number. It appears to me PNC is intentionally giving loans to senior citizens who are unable to pay the loan back and then charging them way too much money when they defaults on the payment. Pathetic and disgusting! I would be ashamed to work for such a shameful Company.
I spent two hours on the phone yesterday trying to pay the balance off for my mother. PNC doesn’t want the balance paid off, I feel they are preying on senior citizens.
I don’t write comments on companies. I chose to take the time to write this comment because of how disgusted I was with their business practice.
What are the main products offered by PNC Bank in Solon, OH?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments products.
What are the regular business hours for PNC Bank's branch at 33400 Aurora Rd, Solon, OH?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does the PNC Bank in Solon offer drive-through services?
Yes, the branch has drive-through services available Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.
Are there any special holiday closures I should be aware of for this PNC Bank location?
Yes, the branch is closed on November 11, 2025; November 27, 2025; and December 25, 2025.
What services are available at the PNC Bank Solon branch?
Available services include Instant Debit Card Availability, WiFi, Change Orders, ATM, Cashier’s Check, Medallion Services, Notary Services, Safe Deposit Box, Wire Transfers, Handicapped Access, Loans Specialist, and Cash Non-Customer Checks.
Is the PNC Bank branch at 33400 Aurora Rd wheelchair accessible?
Yes, it has wheelchair accessible entrance and parking.
How can I schedule an appointment at the PNC Bank Solon branch?
You can schedule an appointment online via PNC's appointment setting page or use their Schedule app available on iOS and Android.
What nearby dining options are available around the PNC Bank branch in Solon?
Nearby dining includes YI Hot Pot & Sushi & BBQ, Jimmy John's sandwich shop, Chipotle Mexican Grill, and You&I Tea Bar cafe, offering a variety of cuisines convenient for meals before or after your bank visit.
Are there convenient services such as shipping centers near PNC Bank in Solon?
Yes, there are UPS Access Point locations nearby that provide courier and delivery services, ideal for handling packages when visiting the bank.
Where can I find other financial services near the PNC Bank branch?
KeyBank is located nearby offering additional banking, investing, and financial services for customer convenience.