This profile is uncertified and using publicly sourced data
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Business Details
About
Credit Union
Firelands Federal Credit Union had its humble beginnings at the railroad in 1955, when seven Nickel Plate employees joined together to form a financial savings club. Each of them put in $5-$10 and they applied for a charter from the federal government. Chartered in 1957, Firelands Federal Credit Union presently serves over 31,000 members. During its first 15 years, the credit union was open only to railroad employees, but in 1970, opened its membership to include anyone who lives or works in the community.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.