PNC Bank

3.0
16 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
101 W Market St, Orrville, OH
44667, United States

Hours

Reviews

3.0
16 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • JL
    Joseph Lawhorn
    Sep 5, 2025
    1.0
    My wife has an account here I have total access to this account and yet they wouldn’t trade some $20 bills for change. Bad customer service. Get an account at Farmers just down the road.
  • AW
    Alan Wilson
    Jul 31, 2024
    1.0
    Horrible customer "service" at the PNC-Orrville bank today. My intention was to initiate a wire transfer service to another bank. I had called PNC Corporate earlier to inquire if I could complete this over the phone. I was told that it was possible but would take longer. They suggested visiting the branch bank where the forms could be initiated. After I arrived at the bank I was told "no, no, no"... we do not have the forms for initiating a wire transfer and cannot help you. I explained that I had called corporate and was advised to visit the branch. The female was rude, and offensive at times. She said that I was told wrongly. I said it is not my problem if a PNC employee did not know how to do her job. To which the Orrville bank employee stated, "well I know how to do my job". I calmly but firmly told the Orrville employee that the transfer would be made today as corporate advised. She then went to get her bank branch manager and told her, "he isn't happy with me". I will give the branch manager more credit for being cooperative and assuring the wire transfer was completed. However, in this employee's office was a sign that showed how much she valued "SARCASM". Can you believe this is a good business model, I enjoy sarcasm? Unbelievable... these people handle YOUR money and then give you a difficult time, arguing between corporate and blaming the customer! I should've immediately cancelled all my PNC accounts on the spot. In my hometown, PNC closed it's bank without even an ATM remaining, diverted its customers to branch banks 5 and 10 miles away from my community and to boot, closed the branch bank located 5 miles away! As stated, the transfers occurred but not without much frustration and upset. The only satisfaction that I received today was knowing that I regained control of my money. Someone (or organization) needs remedial help in customer relations and service.
  • PW
    Paul Walker
    Sep 10, 2023
    1.0
    ATM ate my debit card. They dodged my questions when I asked about being charged for the replacement card and then charged me.
  • TS
    Tammy Sipple
    Feb 13, 2022
    5.0
    Always a friendly atmosphere and customer relations are great!!

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank in Orrville, OH?

PNC Bank in Orrville, OH is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does PNC Bank offer drive-through services at the Orrville location?

Yes, PNC Bank in Orrville has drive-through services available Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.