PNC Bank

2.5
31 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
5995 Youngstown Warren Rd, Niles, OH
44446, United States

Hours

Reviews

2.5
31 reviews
5 stars
9
4 stars
1
3 stars
3
2 stars
2
1 star
16
  • MM
    Melanza
    Nov 12, 2025
    4.0
    I have always loved being a PNC customer and I have been for many years. Recently they changed there online banking portal and some features that were nice before are gone. One specific change that has caused a lot of difficulty is that money going into account and money going out of account are now listed in one column instead of them being in two columns before. This is very difficult to read when looking at the bank account portal. It is especially more difficult when you export transactions to a spreadsheet. Now there is also only one column on the spreadsheet and you have to manually separate them which is time consuming when doing bank reconciliation. There is also no known way to give this review in the online banking portal. I sincerely hope that PNC tweaks this new portal to allow customers better use of the new portal. Thank you for your time if you read this review!
  • CL
    Camryn Liakaris
    Nov 5, 2025
    1.0
    Never answers the phone I hope they know people actually see that they have less than 2.5 starts that’s embarrassing and steers customers away I hope they know teenagers are more responsible than them. That’s ashame 😬
  • DS
    Doreen Svarny
    Oct 7, 2025
    1.0
    Shame on PNC for closing the Howland Branch!!!! This branch cannot handle the volume from the closure. The wait times are horrendous!! It is not the tellers fault but the greedy corporation cutting costs for higher pay for the ridiculous CEOs!! Our business and personal accounts are here and I am looking to take them elsewhere. Maybe if more people pull their accounts the higher ups will get the message.
  • LH
    L Holcomb
    Sep 10, 2025
    1.0
    Terrible wait time inside and drive thru. Not the friendliest either.
  • RK
    Rebecca Kresen
    Sep 3, 2025
    1.0
    I've repeatedly called the bank's phone number. NO ONE answers...EVER!!! I've been trying to close an account there, but they never have the appropriate person working when I come in. I've only stayed with PNC this long because of Jillian. Now she's gone, and customer service doesn't exist. I will be changing banks.

Frequently Asked Questions About PNC Bank

What are the regular business hours for PNC Bank in Niles, OH?

PNC Bank in Niles, OH is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Does PNC Bank offer drive-through banking services?

Yes, PNC Bank offers drive-through banking services Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.