Slowest customer service ever i hate living in this area using this bank
MM
Melanza
Nov 12, 2025
4.0
I have always loved being a PNC customer and I have been for many years. Recently they changed there online banking portal and some features that were nice before are gone. One specific change that has caused a lot of difficulty is that money going into account and money going out of account are now listed in one column instead of them being in two columns before. This is very difficult to read when looking at the bank account portal. It is especially more difficult when you export transactions to a spreadsheet. Now there is also only one column on the spreadsheet and you have to manually separate them which is time consuming when doing bank reconciliation. There is also no known way to give this review in the online banking portal. I sincerely hope that PNC tweaks this new portal to allow customers better use of the new portal. Thank you for your time if you read this review!
CL
Camryn Liakaris
Nov 5, 2025
1.0
Never answers the phone I hope they know people actually see that they have less than 2.5 starts that’s embarrassing and steers customers away I hope they know teenagers are more responsible than them. That’s ashame 😬
DS
Doreen Svarny
Oct 7, 2025
1.0
Shame on PNC for closing the Howland Branch!!!! This branch cannot handle the volume from the closure. The wait times are horrendous!! It is not the tellers fault but the greedy corporation cutting costs for higher pay for the ridiculous CEOs!! Our business and personal accounts are here and I am looking to take them elsewhere. Maybe if more people pull their accounts the higher ups will get the message.
DB
D Brady
Apr 23, 2025
1.0
Worst bank in Trumbull county. My work place uses this bank, so I have to do our deposits here, otherwise, I would never utilize them, nor recommend them. Ever since they closed the Howland branch we have had issues every single time we've gone. They don't know how to make change, they're SLOW as can be and there's never enough tellers.
What are the regular business hours for PNC Bank in Niles, OH?
PNC Bank in Niles, OH is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank offers drive-through banking services Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM.
What types of banking products can I find at PNC Bank in Niles?
PNC Bank provides a variety of products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
What services are available at this PNC Bank branch?
Services at this branch include instant debit card availability, WiFi, change orders, ATM access, cashier's checks, Medallion and notary services (appointments required), safe deposit boxes, wire transfers, handicapped access, loan specialists, and cashing non-customer checks.
Does PNC Bank in Niles have wheelchair accessible facilities?
Yes, this PNC Bank location has a wheelchair accessible entrance and parking, ensuring access for all customers.
Is it possible to schedule an appointment with PNC Bank online?
Yes, customers can schedule appointments online via PNC Bank's appointment scheduling link provided on their website and app.
Where is PNC Bank located in Niles?
PNC Bank is located at 5995 Youngstown Warren Rd, Trumbull, Niles, OH 44446, United States.
Which nearby businesses can I visit before or after banking at PNC Bank?
Nearby businesses include Midas Niles (automotive services), Animal Medical Care Center (veterinarian services), Star Nails II and Spa (beauty salon), and Mad For Chicken Ohio (restaurant), offering options for vehicle service, pet care, personal care, and dining.
Are there other banks close to this PNC Bank location?
Yes, nearby banks include TCF Bank, Huntington Bank, and additional PNC Bank and ATM locations, providing convenient banking options in the vicinity.
Is there convenient fueling or convenience store options near PNC Bank?
Yes, nearby places such as truenorth and Shell offer gas station and convenience store services, which can be useful for customers combining errands with banking.
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