We are not just any bank. When First Federal its doors during the Great Depression, we forged a new way of banking, establishing a safe place for people to deposit their money and providing families with access to the home loans needed to begin rebuilding their community. For 88 years, we have continued working hard and pursuing excellence in service to our region. We are committed to being the loyal financial institution upon which people can depend for honest and reliable financial services. As a mutually owned company, we are owned by the customers who borrow and lend from First Federal. We're here to help you thrive. If you've ever stopped by one of our branches, you won't be surprised to learn we are known for employee satisfaction.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.