I have banked at PNC for over 40 years. The service has continued to go down hill every year. I went in about 18 months ago and spoke with the manager over concerns I had on the interest rates I was receiving. Another local bank had higher rates. She said she would speak with her boss and call me back within two weeks. I got no reply. The next time I was in I asked again. She said she would call back again. A year and a half later no call. I moved most of my money out of the bank last fall. All I wanted was a call saying yes or no. I went in a few days ago. 8 people in line, 1 teller working. 2 people got so frustrated, they just left. I was in line 40 minutes. The whole time a phone was ringing with no one answering it. Banking service is a thing of the past, But PNC just doesn't care about their customers!!! I will be closing all of my accounts at PNC & finding a local bank.
AB
Alicia Ball
Feb 22, 2019
5.0
Very efficient bank.
DS
Daria Swisher-Klingele
Nov 8, 2017
1.0
Customer service is horrible. Online banking doesn't make sense.
What are the regular banking hours for PNC Bank in Mount Vernon?
PNC Bank in Mount Vernon is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through services at this location?
Yes, the Mount Vernon branch offers drive-through services from 9:00 AM to 5:00 PM Monday through Friday and from 9:00 AM to 1:00 PM on Saturdays.
Where is PNC Bank located in Mount Vernon, Ohio?
The bank is located at 23 Public Square, Knox, Mount Vernon, OH 43050, USA.
What types of banking products does PNC Bank in Mount Vernon offer?
PNC Bank offers products including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
What services are available at the Mount Vernon PNC Bank branch?
Services include instant debit card availability, WiFi, change orders, ATM access, cashier's checks, notary and medallion services by appointment, safe deposit boxes, wire transfers, handicapped access, loan specialists, and cashing non-customer checks.
How can I schedule an appointment with PNC Bank in Mount Vernon?
You can schedule an appointment online using PNC's scheduling link available on their website or mobile app.
Are there any ATMs nearby PNC Bank in Mount Vernon for convenient cash access?
Yes, there is a PNC ATM nearby for convenient cash access, located close to the Mount Vernon branch.
What dining options are available near PNC Bank in Mount Vernon?
Nearby dining options include Half Baked Bistro, Flappers Bar & Grille, Georgetown BBQ - Caribbean Inspired BBQ, Cindy's Pierogis, The Joint burger restaurant, and Elks Lodge #140 Mount Vernon.
Are there any parks or outdoor spaces close to the PNC Bank in Mount Vernon?
Yes, the Veterans Walk of Honor park is located near the bank, providing a nice outdoor space for visitors.
What health and wellness facilities are near the PNC Bank in Mount Vernon?
Nearby health and wellness facilities include Knox County Vision Care Center for optometry needs and Gentle Waters, a medical spa offering colonics, doctor services, and beauty treatments.
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