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TurboTax - Downtown, Milford

3.7
(6 reviews)

Business Details

220 Mill Street, Milford, OH
45150, United States
(216) 303-8358

About

Tax Preparation ServiceTax Consultant
Hand off taxes to a local tax expert who has your back. Our TurboTax store in Downtown, Milford offers a fresh, modern experience where you can talk with a TurboTax expert and get tax preparation services, by appointment or walk-in. Whether you have a simple or complex return, our trusted tax experts make tax preparation easy and stress-free. Relax knowing they’ve got your back and will get you every dollar you deserve. Visit your local tax office in Downtown, Milford to get started with a local tax expert today.

Details

  • Online appointmentsAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Free parking lotNot available

Location

TurboTax - Downtown, Milford
220 Mill Street, Milford, OH
45150, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

3.7
6 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • SS
    stephgmusic
    Mar 24, 2026
    5.0
    I was a little hesitant after reading some reviews about scheduling, but my experience was great. My appointment with Savannah Tye started right on time, and I appreciated the reminders beforehand. The staff also kindly explained that appointments are coordinated systematically and designed to route everything to the correct office and help prevent delays, which I thought was very reassuring. Everything felt organized, efficient, and professional.
  • SW
    Shannon Wullenweber
    Mar 23, 2026
    1.0
    I had a confirmed appointment with Savannah through TurboTax today, and unfortunately had the exact same experience others have already mentioned. We arrived early, went through the hassle of getting access to the parking lot, and then waited.. and waited. She never showed up. After reading another recent review describing the same situation, it's honestly concerning. This doesn't seem like a one-time issue. When your trusting someone with something as important as your taxes, reliability is the bare minimum. Not showing up for confirmed appointments with no communication is completely unprofessional. I would strongly recommend thinking twice before booking here.
  • DM
    David Moore
    Mar 21, 2026
    5.0
    Stephanie was excellent. Even though we owed, she made it less painful. Cordial and knowledgeable. We will use her again!
  • SW
    Scott Williams
    Mar 7, 2026
    1.0
    DO NOT USE Turbo Tax in Milford,Ohio!!!!! They don't keep appointments that are made. I had an appointment for Friday(my off day from work) Turbo Tax employee Savannah cancelled the appointment Friday morning and rescheduled it for Tuesday. When I'm at work!!!! I called Friday afternoon to see if there was any availability on Saturday( another off day) for me. The lady I talked to was like let me look. She said we have an 4pm appointment for Saturday available. I said I will take it. So she scheduled me. I got an Email confirmation along with a text message confirmation for 4 on Saturday. Saturday is here so at 2pm. I get a text message saying looking forward to seeing you in 2 hrs. Great! Right that's what I thought!!!!! So I get to the building and try all 3 doors. They are all locked!!!!! UGHHHHHH So I call Turbo Tax and talk to Ennis. He said let me put you on hold and check in with the Turbo Tax rep (Savannah) He comes back and says Oh! They closed the building early today. We can reschedule you for Monday when you are working!!!!!!!!! NO!!!!!!!! That's why I had originally scheduled it on Friday!!! Then Saturday!!!!!! So BEWARE and DO NOT use Turbo Tax in Old Milford at 220 Mill St. Almost sounds like criminals working there. If there were zero stars I would have given that rating
  • TB
    Tyler Baker
    Dec 8, 2025
    5.0
    I consulted with Savannah regarding my 2024 taxes due to some discrepancies I observed. During our meeting, he thoroughly addressed all my concerns related to my business and demonstrated a strong willingness to assist. I have scheduled a follow-up appointment in December to begin planning for my 2025 tax strategy.

Frequently Asked Questions About TurboTax - Downtown, Milford

Can I visit a TurboTax store or Expert office without an appointment?

Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.

Do you offer online or in-person appointments?

Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.

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