PNC Bank

3.4
24 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
5120 Buehlers Dr, Medina, OH
44256, United States

Hours

Reviews

3.4
24 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
1
1 star
9
  • AD
    Alex Dodrill
    Dec 2, 2025
    5.0
    Cindy was awesome she’s my girl helped me out with all credit related questions I can thank her for some of my future success!
  • JM
    Jim Mc
    Oct 22, 2025
    1.0
    I’ve been depositing cash into my 82-year-old father’s PNC account for years so he can pay his mortgage. Today, at the Medina branch, the teller suddenly demanded my ID to make a cash deposit. I understand banks have AML policies, but PNC has never asked me for ID for a straight cash deposit before. I asked to see the policy— the teller said she’d show me, then stepped away to whisper with the branch manager. The manager returned and said it’s a new policy but couldn’t show it. That contradiction and the way it was handled felt dismissive and disrespectful. For context: I have seven PNC accounts (personal, retirement, and business). After today, I’ll be closing them and moving to a bank that balances compliance with clear communication and respect. I’ve already received information on Caregiver Banking from Huntington, and Westfield Bank has consistently shown up for the Medina community in ways I haven’t seen from PNC. If PNC’s policy truly changed, post it, train staff to explain it consistently, and treat customers with courtesy. That’s the minimum I expect after years of banking with you. Good riddance. Hire or Train your humans better or teach them how to have a care factor.
  • MA
    Maya Aislinn
    Mar 24, 2025
    5.0
    I was in back on March 8th. I totally meant to write this sooner. I came in on a Saturday without thinking to make an appointment. I needed something notarized. Cynthia D. greeted me and was very inviting. She seemed thrilled to help me and notarized the document. Not only that, she answered questions I didn’t know I had yet. 5 stars isn’t near enough for the rockstar customer service Cynthia provided. Thank you, Cynthia!
  • TC
    theresa cossclark
    Mar 21, 2025
    5.0
    Friendly, fast tellers. Care about their clients.
  • CW
    Cathy Wooley
    Dec 19, 2022
    5.0
    I was treated very well when I recently visited this branch. The staff was very friendly and knowledgeable. I usually bank online but I needed some assistance with two tasks. I truly appreciated the wonderful customer service!

Frequently Asked Questions About PNC Bank

What are the regular business hours of PNC Bank in Medina, OH?

PNC Bank in Medina is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Where is the PNC Bank branch located in Medina?

The PNC Bank branch is located at 5120 Buehlers Dr, Medina, OH 44256, USA.