Tellers at this Branch are awful rude disrespectful and unprofessional. I was called a liar by a teller when trying to cash a check I was told that the personal check was not wrote by the account holder and that I was lying. I asked to speak with a manager and a lady up front said she's in a meeting she would go and get her a woman walked from the back handed my check back to the rude teller and begin to be disrespectful with an attitude she pretended to be a manager she was not even the manager after I specifically asked her if she was and I asked to speak with one. I will be reporting this to the higher-ups this Branch should be closed permanently.btw they confirmed with the account holder she did in fact write her check. I took my check and left I'm likely to close my account with PNC after this altercation.
DA
Dennis Ange
Jan 3, 2025
1.0
Been dealing with PNC/National City for 50 years since I was a kid--and my kids---This is the worst teller service. The teller Supervisor has an attitude. The best thing to do is stay away from this branch. I hope this is not the direction of customer service that PNC is going. Branch manager appears he doesn't control the teller services. Very unfortunate experiences.
KH
Keishay Huffman
Aug 9, 2019
5.0
Great customer service. I was in and out. The girls were helpful. Indeed, it was raining and the teller Lovisha walked me to my car allowing me to use her umbrella. Awesome!!!
What are the regular business hours for PNC Bank at 1272 Som Center Rd, Mayfield Heights?
PNC Bank in Mayfield Heights is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does the PNC Bank branch offer drive-through services?
No, the PNC Bank branch in Mayfield Heights does not have drive-through services.
What financial products and services does PNC Bank Mayfield Heights offer?
The bank offers a range of products including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments. Services include instant debit card availability, WiFi, ATM access, cashier’s checks, notary services, safe deposit boxes, wire transfers, and loans specialists.
How can I schedule an appointment at the PNC Bank Mayfield Heights branch?
You can schedule an appointment online through PNC's appointment setting page or via the Schedule app available on iOS and Android.
Is PNC Bank Mayfield Heights accessible for customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, ensuring ease of access for customers with disabilities.
What is PNC Bank's slogan or motto?
PNC Bank's slogan is 'We’ll keep your money boring so your life doesn’t have to. PNC Bank. Brilliantly Boring since 1865'.
Are there other banks or ATMs near PNC Bank at 1272 Som Center Rd that I can use?
Yes, nearby banking options include another PNC ATM and bank, First National Bank, and Dollar Bank, which offer similar financial services and ATM access.
What nearby dining options are available if I want to eat before or after visiting PNC Bank?
Nearby dining options include Honey Baked Ham and Honey Baked Ham Company for delicatessen foods, Charleys Cheesesteaks and Wings, Charleys Philly Steaks, Georgio's Oven Fresh Pizza, Potbelly Sandwich Shop, BIBIBOP Asian Grill, and Big Boy's Burgers and Shakes.
What nearby services can help me with legal or medical needs around PNC Bank Mayfield Heights?
Nearby legal services include Russo, Rosalina and Co., LPA for personal injury law. Medical services close by include Podiatry Inc., Six Month Braces, and Kevin W Fryer DDS Inc for dental care.
Where can I find nearby retail and convenience stores after visiting PNC Bank in Mayfield Heights?
SOM Center Plaza offers various retail options nearby. Additionally, Rite Aid and Marc's provide pharmacy and grocery services close to the bank location.