Century Federal Credit Union

4.1
35 reviews
Century Federal Credit Union Independence Branch

About

Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
Century Federal Credit Union, chartered October 10th in 1948, is one of the largest credit unions in Northeast Ohio with over $400 million in assets and serving the financial needs of over 34,000 members at 350+ Select Employee Groups (SEGs) throughout the Greater Cleveland area.

Location

Century Federal Credit Union
4600 Rockside Road, Independence, OH
44131, United States

Hours

Reviews

4.1
35 reviews
5 stars
25
4 stars
3
3 stars
0
2 stars
1
1 star
6
  • BB
    Benjamen BenGullie
    Sep 15, 2025
    5.0
    Very respectful extremely helpful patient and informative..
  • AJ
    Aretha Johnson
    Sep 12, 2025
    1.0
    I pd off my loan on 8/29 but the payment didn’t post until the 5th due to the holiday, the loan somehow occurred $2.74 in interest I had to call member service credit dept in order to have the charge remove which they did not I was told they’ll take it from my savings account so on Sat I’m going into a branch and closing my accounts and never doing business with them again anytime you have us (black) people running anything it’s always a problem all this over $2.74 but pd over a $1000 to pay off the loan, I’ll drain my savings from my outside bank account to pay off any other loans i have with them and never doing business with this credit union ever again all over $2.74!!!
  • JM
    Just Me
    Sep 10, 2025
    4.0
    Signed up with this credit union about 6 years ago when I was living in Ohio. I’ve never had any real concerns with the customer service, access online is ideal and overall a good company to do business with. I would recommend them to family and friends.
  • LB
    LeVente Berry
    Aug 26, 2025
    1.0
    Frustratingly incompetent service. I have been calling for a week now and can not get a hold of one person. They surely answer when you want to get a loan however. Since then it has been crickets. I also am getting charged for life insurance that I NEVER agreed to sign up for! All I want is clarity and possibly remove the insurance but after this experience I will be looking for another lender ASAP. Do not waste your time with them.
  • MF
    Matthew Freeman
    Jul 27, 2025
    1.0
    Had a terrible experience here. I tried getting a personal loan for a car that was over 10 years old. They mentioned it would be an easy process as my credit was good. I had to submit more information and when I sent it over email, Marta never responded. I called and she said we needed more information. Then I went back in another Saturday and worked with another person and she said the underwriters would look over the loan on Monday morning and she would call us back if we needed anything. Called back Monday morning after not getting a call and was told they’d call back since the underwriters couldn’t get to it that day. I didn’t get a call back, so I called back the next day and was told the loan workers were out for lunch. They told me they’d call me back but I knew better, so I said I’d call back myself. I called back a couple hours later and they were still somehow out for lunch, and I was told Marta would call me back that day after taking my name and number. Guess what, I never got a call back. Worst experience I’ve ever had with a credit union. Please do not go with them!

Frequently Asked Questions About Century Federal Credit Union

What is Century Federal Credit Union and who does it serve?

Century Federal Credit Union, established in 1948, is one of Northeast Ohio's largest credit unions, serving over 34,000 members across 350+ Select Employee Groups in the Greater Cleveland area.

Where is Century Federal Credit Union located?

It is located at 4600 Rockside Road, Independence, OH 44131, USA.