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CODE Credit Union

4.3
(11 reviews)

Business Details

415 W. National Rd., Englewood, OH
45322, United States
(937) 222-8971
http://codecu.org

About

Credit Union
CODE Credit Union is a full-service financial institution focused on making member's financial lives easier. Membership is open to anyone who lives, works, worships or attends school in the counties of Montgomery, Miami, Preble, Darke, Warren, Clark and Greene.

Location

CODE Credit Union
415 W. National Rd., Englewood, OH
45322, United States

Hours

Reviews

4.3
11 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • AO
    Ashley Ogden
    Jan 10, 2026
    1.0
    I am extremely disappointed with the way CODE Credit Union has handled my account. I have been a member for several years, and throughout 2025 I experienced multiple layoffs. Despite these financial hardships, I always communicated in advance if a payment might be late and did my best to stay on top of my obligations. My most recent layoff occurred on December 18, with no opportunity to return. I secured a new job beginning January 1 and proactively informed CODE Credit Union that my first paycheck would not be issued until January 28. I also clearly communicated that my car payment, which is due on January 25, would be made on January 28. To help me get through the three-week gap without income, my mother provided me with some money for basic living expenses. However, when I checked my account last night, I discovered that all of those funds had been transferred to my car loan—even though the payment is not due until January 25. When I contacted the credit union, I was told that a collections representative named Molly transferred the funds simply because she saw a deposit. No prior notice was given, and no consideration was made for my financial situation or the fact that the payment was not yet due. As a result, I now have no money for essential living expenses. This situation has caused significant hardship and could have been avoided through proper communication and professional handling of my account. Unless this payment is immediately reversed, I will be switching banks. This experience has been extremely unprofessional and disappointing.
  • DC
    Derek Cupp
    Oct 4, 2024
    5.0
    I had a bit of a challenge with my auto loan insurance, but the representative took the time to listen and worked hard to resolve everything. I appreciate their efforts to make things right, and I’m happy with the outcome. It’s great to see a company that values its customers and takes action when needed. Cheers to more opportunities with Code CU!
  • MM
    Mary Anne MK
    Mar 8, 2024
    5.0
    I truly enjoy my experience at Code Credit Union in Englewood. They are welcoming, kind, knowledagble, helpful, & zunderstanding. I love that they know my face and name. They really do work to serve their members. We are real peopel to them, not just numbers. Kalynn & Beth always smile and ake my visits enjoyable. My kids love the stickers and candy. I especially like the Chocolate ;) It’s the little things that matter.
  • CH
    Cassie Haugse
    May 26, 2022
    5.0
    I've had nothing but fantastic service from CCU! I have applied and been approved for two loans through them and the process was smooth and very quick! I will continue to take my business to them and will be opening a checking account, as well. A huge shout out to Beth Bihn at the Englewood office. She is a rockstar!

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Certified March 08, 2026Yext Knowledge Graph
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