Ever since they got rid of Amy and Skye, now there is always a line for the tellers every time I go in there. My work deposits there and banks there so we have to go in 2-4 times a week. The new tellers are useless and take forever. Forget using the drive thru that will take longer. The doors supposedly don't allow you to walk in all at once but half the time they aren't activated. Also, their ATM malfunctions about once a month. I swear if Gabby didn't work at this location, I would go do the deposits elsewhere. If I could convince my work to change banks I would.
SH
Sheri Hooley
May 2, 2023
1.0
Customer service is horrible. I always have to wait 20 - 40 minutes to talk to anyone. I would make an appointment, but no one will answer the phone. Now I’m trying to make an appointment to close my account. Time for a new bank!
AD
Anthony DePiero
Dec 20, 2021
1.0
I waited for 30 minutes to get to see the teller only to tell me he couldn't cash my bonds because it would take too long and there were others customers. I tried to explain it was urgent and that I was limited for time but he refused and said I had to wait for a banker. I waited but the banker disappeared and never returned.
DW
Daniel West
Aug 14, 2018
5.0
Nice staff, and very fast and easy to work with.
JP
J. P.
Feb 22, 2016
4.0
Not as friendly service at the drive through. I wish I went inside to get a quick service.
What are the regular business hours for PNC Bank at 5000 W Broad St, Columbus?
PNC Bank is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does this PNC Bank location offer drive-through services and what are its hours?
Yes, the PNC Bank at 5000 W Broad St has a drive-through open Monday through Friday from 9:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What types of banking products are available at this PNC Bank branch?
This PNC Bank location offers products including Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Which financial and banking services does PNC Bank provide at this location?
Is it possible to schedule an appointment online before visiting this PNC Bank branch?
Yes, you can schedule an appointment online using the PNC scheduling link: https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07000225&lnksrc=branch-listing-appointment
What is the contact number for PNC Bank at this Columbus location?
You can reach PNC Bank at 5000 W Broad St, Columbus by calling +1 614-771-2555 or the toll-free number +1 888-762-2265.
Are there any nearby ATMs or financial services around PNC Bank at 5000 W Broad St?
Yes, nearby you can find other financial services and ATMs such as another PNC ATM, Coin Cloud Bitcoin ATM, Fifth Third Bank, Huntington Bank, and a Huntington Bank ATM (Walk Up). These can be convenient for additional banking needs or cash withdrawals.
What nearby businesses can customers visit after banking at PNC Bank for food or coffee?
Customers can visit Dunkin' for coffee and donuts or FoodIndia for Indian cuisine. Also, Papa John's Pizza is nearby for quick pizza options.
Are there any healthcare or medical facilities near the PNC Bank branch?
Yes, nearby medical services include Test Me DNA laboratory, Laboratory Corporation of America (Labcorp), Prairie Dental Excellence, Dr. Mark Cripe (surgeon), and Lincoln Lodge Retirement home, providing various health and diagnostic services.
What nearby automotive services can customers access around this PNC Bank branch?
Nearby automotive-related businesses include O'Reilly Auto Parts (auto parts and supply store), Kellie Auto Sales Inc., and Roto-Rooter Plumbing & Water Cleanup which also offers water heater installation and repair.