About
Credit Union
CME Federal Credit Union was established in 1935, serving City of Columbus Firefighters and Police Officers. A lot has changed since we first opened our doors. But our commitment to the financial futures of our members is as strong as the day we started. And today, we’re proud to extend that commitment to everyone who lives works and worships in Central Ohio.
Location
Hours
Reviews
4.4
220 reviews
5 stars
178
4 stars
13
3 stars1
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Kristi, Stephanie, and Mytia for their exceptional service.
Loan Processing
Several reviews noted the quick and efficient loan processing, with many customers expressing satisfaction with the ease of refinancing and obtaining loans.
Communication Issues
Some customers reported poor communication and issues with mobile banking, indicating a need for improvement in these areas.
Long-term Relationships
Many long-time members expressed loyalty to CME, citing positive experiences over many years and recommending the credit union to others.
Mixed Experiences
While many reviews were positive, there were also complaints about fees and difficulties with account management, suggesting inconsistency in customer experiences.
- JMJohn {Jeff} McDanielDec 9, 20255.0Thanks to Gilbert and his great customer service. Gilbert helped with a problem with my car loan and called me right back after fixing it. Gilbert is a valuable employee for the credit union
- RCRobert ClarkApr 16, 20235.0Absolutely the very best banking and financial “partnership” I have ever experienced. Cory and Katie and Ms Stephanie are “top-notch” and all deserve a raise. While you can never quite pay for quality people or service - it has to be ingrained in them to serve so admirably. Thank you CME for having my back and not just printing or advertising this sentiment but LIVING your Creed! Thank you.
- SWSophia WilsonJan 25, 20235.0Great customer service. They are quick with the service. Thank You
- TLTaz LDec 13, 20171.0I had gotten a car, and it ended up being loaned through them. No problem, I got a better deal at the time (considering it was my first car and my credit had not been touched or anything yet, it was my first big thing) than most other places wanted to give % wise. 2yrs of no problems, payments made, nothing late or anything. Earlier this year, an issue on my end comes up and I was unable to make a payment on time, I call them up and explain it, an individual named, Ben, I think, said no problem, he understands. Couple days after the call, I wake up to my car suddenly gone, they had repo'd it, despite it being the first time I've ever had an issue and having talked to the person in charge and working out that I would be able to make the missed payment again within the next 2 weeks. They refuse to work with me, this Ben person claims he has never spoken to me and has attempted to get in touch with me multiple times (I have no emails, no phone calls or any source of contact made from him to me, it was me who called him to explain the situation), and are demanding the full amount on the car plus repo fees, and claim that the right to cure does not apply to me, and information regarding the car would cost me 25$ (excuse me?). The gentlemen is NOT polite, very disrespectful sounding and speaking, is a liar and does not seem to have any shred of decent humanity to him to acknowledge that we had talked about the situation and how I can resolve it. I cannot recommend this place to anyone, as this is NOT how you treat someone who has been a loyal client with no outstanding issues. I have sought out the assistance/information from an attorney regarding the matter, because law states I have a right to cure, which is being refused by the bank
Frequently Asked Questions About CME Federal Credit Union
What is the history and mission of CME Federal Credit Union?
CME Federal Credit Union was established in 1935 to serve Columbus firefighters and police officers. Today, it extends financial services to everyone living, working, and worshiping in Central Ohio, committed to their financial futures.
Where is CME Federal Credit Union located?
CME Federal Credit Union is located at 365 S 4th St, Columbus, OH 43215, USA.
What are the operating hours of CME Federal Credit Union?
The credit union is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I contact CME Federal Credit Union?
You can call them at +1 614-224-8890, toll-free at +1 888-224-3108, or email info@cmefcu.org for inquiries.
What financial products does CME Federal Credit Union offer?
They offer checking and savings accounts, credit cards, certificates, auto loans, mortgages, home equity loans, personal loans, student loans, youth accounts, and health savings accounts.
Does CME Federal Credit Union provide any special services?
Yes, they provide business services, retirement services, and general financial services tailored to members' needs.
What is the website and social media presence of CME Federal Credit Union?
Their website is https://www.cmefcu.org. They are also on LinkedIn, Facebook at https://www.facebook.com/85080985513, and Instagram @CMEFCU.
What nearby services can complement my visit to CME Federal Credit Union?
Nearby, you can find Cardinal Financial Advisers for investment and insurance services and CME Tech Hub for mobile phone and IT repairs, making it convenient to address diverse financial and tech needs in one area.
Are there any community organizations close to CME Federal Credit Union?
Yes, Ohio CASA and United Way of Central Ohio are nearby community service and non-profit organizations that support local initiatives and social services.
What local landmarks or recreational spots are near CME Federal Credit Union?
The Mercantile, a historical building, and Dueling Axes, an active life bar and amusement park, are nearby spots to visit before or after your banking needs.