Absolutely terrible! Decided they'd restructure accounts, converting a small balance checking account into one requiring a larger balance, then imposing a service fee when the account fell below the minimum. Legal form of theft if you ask me. Adding insult to injury, I was extremely dissatisfied with branch service in a neighboring state, but thought I'd ride it out upon moving to Columbiana. Turns out the service is worse at the Columbiana branch. The individual account holder is inconsequential to PNC. Corporate accounts are obviously where their priorities lie.
BB
Brooke Brown
Feb 25, 2017
5.0
After a horrible experience in Chippewa from a bank manager named Renee, I was advised from a friend that I should not give up on PNC and to go see Cindy Cowen at the Columbiana branch. It was her day off today but A lovely woman named Jamie was working and she took her time and made several transfers to other accounts for me. She was pleasant and did her job well. I was getting nervous because of the line of people that were forming behind me. She never made me feel rushed. Going to the bank is like going to the grocery store. No one really wants to do it but you have to. I'm just glad that today went smooth and I was treated with respect. I will continue to bank with PNC. One really bad experience almost had me signing up somewhere else. I will for now on be doing all my banking at the Columbiana PNC branch rather than the Chippewa branch. Thank you Cindy for your hospitality and especially Jamie. It's tax season and my new card has a chip and I know the policy has changed. Thank you for treating me like a customer and not a criminal.
PS why can't I deposit more than 2k in cash in the ATM in a month? Lol that needs fixed 😁
What are the regular banking hours at PNC Bank in Columbiana?
PNC Bank in Columbiana is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank provides drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
Can I schedule an appointment online with PNC Bank?
Yes, you can schedule an appointment online through their appointment setting page, accessible via their website or the provided scheduling links.
What types of accounts and financial products does PNC Bank offer?
PNC Bank offers checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity loans, mortgages, and investment services.
What additional services are available at PNC Bank?
Services include WiFi availability, cashiers checks, notary and Medallion services by appointment, safe deposit boxes, wire transfers, loans specialists, ATM access, handicapped access, and cash non-customer check processing.
Is PNC Bank accessible for customers with disabilities?
Yes, PNC Bank has wheelchair accessible entrances and parking, as well as handicapped access ensuring accessibility for customers with disabilities.
Where is PNC Bank located in Columbiana?
PNC Bank is located at 123 S Main St, Columbiana, OH 44408, United States.
What nearby places can I visit around PNC Bank in Columbiana?
Nearby places include Rooted Balance, LLC spa, Post Office-Columbiana, FFG Wealth Management, AAA Columbiana Insurance, Hogan's Baking Co bakery, Columbiana Vintage antique store, and several restaurants like Chang Tai Chinese Restaurant and Carla’s Corner Cafe.
How can nearby transit or services help me visit PNC Bank?
Nearby services such as the Post Office-Columbiana and Amazon Counter at Health Mart Pharmacy can be convenient stops nearby. Parking and shuttle services through AAA Columbiana may assist with transportation when visiting PNC Bank.
Are there other financial or insurance services near PNC Bank in Columbiana?
Yes, nearby you can find FFG Wealth Management and several insurance agencies including AAA Columbiana Insurance and Holloway Insurance, offering complementary financial advising and insurance services.