By far the rudest most unprofessional group of individuals I ever encountered. I came in to start a bank account and found it rude that Shante jones thought it was appropriate to answer her phone in the middle of helping me to discuss lunch. She also stopped midway through to give her mechanic her car keys so he could fix her car in the parking lot. I also wanted to deposit my 401k check and approached a teller with a horrible attitude that gave me a hard time. I’m an operations manager that run a crew of 20 daily. One thing we always preach is great customer service. I feel whoever the management is at this branch should really retrain their staff. The only person there with a positive attitude was the security.
MV
Michelle Vazquez
Feb 8, 2022
1.0
Horrible Customer Service. Tellers are not knowledgeable on bank products at all. I have multiple business accounts with PNC and never met tellers so confused on how to print a certified check. They are also the only branch that states they do not sell counter checks.
MW
Mariama Wright
Jul 4, 2020
1.0
I went to this location to withdraw money. The atm only gave me half of what I ask for. I know it a holiday but I can't get in contact with anyone. I have my receipt and will like someone to contact me.
What are the regular business hours for PNC Bank at 7101 Broadway Ave?
PNC Bank at 7101 Broadway Ave is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What banking products does PNC Bank offer at this location?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Can I use ATM and notary services at the PNC Bank branch on Broadway Ave?
Yes, this PNC Bank branch provides ATM services and notary services (appointments required). Other services include cashiers checks, wire transfers, and safe deposit boxes.
How can I schedule an appointment at PNC Bank Broadway Ave location?
You can schedule an appointment online via the reservation URL provided by PNC Bank at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc07000349&lnksrc=branch-listing-appointment.
Does PNC Bank Broadway Ave branch have wheelchair accessible facilities?
Yes, the branch has a wheelchair accessible entrance and parking, and it is handicapped accessible.
What are some nearby places to PNC Bank Broadway Ave that customers might visit?
Nearby places include Vic's Floral Inc (a florist), Nifty Thrifty Variety Shop (a thrift store), and the Cleveland Public Library, which customers might enjoy before or after their banking visit.
Are there other banks near PNC Bank at 7101 Broadway Ave?
Yes, nearby banks include Third Federal and Third Federal Savings and Loan, which offer similar banking and mortgage services.
What nearby dining options are available close to PNC Bank?
Nearby dining options include The Village Dog (a diner), Fredibertos Mexican Food Drive Thru, Krispy Krunchy Chicken, and Sunoco which offers breakfast and brunch.
Does the PNC Bank branch offer mobile banking apps and where can I download them?
Yes, PNC Bank offers mobile banking apps. You can download the iOS app from Apple's App Store and the Android app from Google Play Store.
What is PNC Bank's main phone number for the Broadway Ave location?
The main phone number for PNC Bank at 7101 Broadway Ave is +1 216-341-0808. For toll-free calls, use +1 888-762-2265.