PNC Bank

Reviews

• MF

  Mark Fain

  Oct 27, 2017
  1.0
  I went here specifically because I had recieved an escrow refund check drawn on this bank from one of the largest real estate companies in Cleveland. They charged me $10 to cash their own check. "Would you like to open an account and deposit the check instead?" Not if you're gong to nickel and dime both me and the people I write checks to!! She never even counted the money back to me and then rolled her eyes when I asked for an envelope for the cash. Won't return ever.
• MS

  Mark Sorrell

  Jul 31, 2017
  5.0
  Excellent
• LL

  Luke Le Luo

  Feb 9, 2016
  1.0
  The clerks are VERY stupid and unprofessional. They kept me standing and waiting without status updates for more than 15 minutes. You may want to avoid business with them. Here is my experience, if you have time to read it. I was trying to deposit 5 money orders totaling around 5K with the first Clerk. When I told him they are USPS money orders, and asked him how long it gonna be holding for, the clerk said he did not know, he needed to check with another clerk, he asked me to write down my billing address on the checks. I got so confused, I have bank account with PNC , and the money is deposited to my account, don't you guys have my address? Anyway, I wrote the address down, 5 times! Then he went to check with another clerk to find out the holding time, apparently, she has no idea either. They were just looking at the money orders for 5 minutes, not knowing what to do, then, they finally wanna use the UV lamb to check the money orders, which I have never seen anyone used before to verify checks. After around 10minutes, I said if you guys can not verify them, you can return them to me, they replied NOTHING, continued to talk. After another 2 minutes, the male clerk came back, not telling me anything, making phone calls, but nobody answered, when he finished, he told me it needs 3-5 business days. I told him To return my money orders and I left. It wasted me more than 20 minutes with nothing done. I drove to the branch at university circle. The banker helped me deposit the money orders, the holding will be holding for 1 day. And he told me I do NOT have to write my billing address, just the recipient's name matches the account holder's name and the endorsement.

Frequently Asked Questions About PNC Bank