My dad took my grandma there and they said they were short of staff my dad said they were 5 people in the office trying to reset her password and try to exchange her money for five and ten dollars they said can’t do anything about it I would not go there they need to fix this situation or fired them 😡😡😡
JM
Judeţ Mevertis
Aug 7, 2025
5.0
I go to this location whenever I need to do banking in-person. They're helpful and friendly, and the staff makes an effort to remember the clients
VK
Victor Kolb
Jul 29, 2024
1.0
Went to this branch on Saturday, 7/27, for a wire transfer.
The blonde manager said:
1) There is a $25 charge, i said, i know
2) Then said, it won't happen until Monday, i said, that is fine
3) Then said, we're too busy, we don't have anyone to help you today.
It was apparent from the get go, she didn't feel like helping or offering assistance.
I left the Eastgate PNC branch and went to the Milford PNC branch and Megan (the assistant manager) was more than happy to help me and make it a very easy process.
Morale of the story, Eastgate PNC's manager needs to shadow the Milford branch and learn some customer service techniques.
They were awful, will not go back to that branch again!!
RS
Ryan Smith
Dec 11, 2019
1.0
worst pnc branch ever horrible customer service staff has no clue what they are doing
What are the regular business hours of PNC Bank at 4579 Eastgate Blvd, Cincinnati?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank at Eastgate offer drive-through banking?
Yes, the Eastgate branch offers drive-through service from 9:00 AM to 5:00 PM Monday through Friday and 9:00 AM to 1:00 PM on Saturdays.
Which payment methods are accepted at PNC Bank Eastgate?
PNC Bank accepts payment via cash, check, financing options, Visa, and Zelle transactions.
What banking products and services does PNC Bank provide at the Eastgate location?
The Eastgate branch offers checking and savings accounts, credit cards, auto loans, home equity loans, mortgages, investments, ATM access, safe deposit boxes, and cashing non-customer checks.
Is the PNC Bank Eastgate location accessible for customers with disabilities?
Yes, this branch has a wheelchair-accessible entrance and parking, and also offers handicapped access inside the building.
Do I need to schedule an appointment to visit PNC Bank Eastgate?
Appointments are not required; however, you can schedule one online if preferred. Walk-ins are welcome during business hours.
What PNC Bank online and mobile services are available?
PNC Bank offers mobile banking apps for iOS and Android, including features like Virtual Wallet, Checkready, Home HQ, Cash Flow Insights, Wealth Insights, and more.
Which nearby banks can I find close to PNC Bank Eastgate for additional banking options?
KeyBank is a nearby bank offering ATM services and installment loans, providing an alternative banking option close to PNC Eastgate.
Are there dining options near PNC Bank Eastgate for a quick meal before or after my visit?
Yes, nearby you can find several dining spots such as Subway for sandwiches, Auntie Anne's for pretzels, Wendy's for burgers, Gold Star Chili, China Experience for Chinese cuisine, and Luca Pizza di Roma for pizza.
What retail stores are located near PNC Bank Eastgate where I can shop?
Nearby retail stores include Big Lots and Sears for department store shopping, Men’s Wearhouse for men's clothing, Crazy 8 for clothing, Fred Meyer Jewelers and Kay Jewlers for jewelry, SKECHERS Warehouse Outlet for shoes, and Toys"R"Us and Go! Calendars for toys and games.